customer support

I filed a ticket to get my CMDR name changed and didn't realize that apparently if you've ever changed the email associated with your Frontier account, the support desk bugs out and doesn't count you as a valid login, presumably because it doesn't internally update your old login. Tried logging...

I know everyone is really busy with Trail blazers etc - but is 5 weeks the normal lead time for a response to a support ticket ? I raised ticket #271849 on the 2nd February, and apart from the automated email - this ticket has had no response from the support team.

Like, poor customer service. Also, how does an entire planet disappear? Normally wouldn't be such a big deal, but I do have four missions to turn on said vanished planet.

Hey. So my computer is an early 2015 Mac Air. I run PZ off of GeForce Now, and last played a couple of days ago without any issues and had the same background things running as I have today. The game and GeForce is saved on an external hard drive. When I tried to play several times earlier, I...

First: Yes I have a Support ticket from last friday. It is still listed as OPEN. I have had no response from Customer Support. When trying to load my commander in Odyssey, I am getting a LOAD FAILED error. This error has been going on for over 6 days. I AM ABLE to load my commander in...