support ticket

I placed station at the wrong spot. Got gas giant with metal ring (A ring) and ice ring (B ring). Meant to place it in a ice ring (B ring) but didnt know how it works. Looks like slot 0 is A ring and slot 1 is a B ring. I thought slot 0 is somewhere in ring and slot 1 is outside the ring. Now I...

Hi all! I wasn't sure where else to put this so, I'm going to start here. I've an open ticket with frontier support. It's actually a second ticket because the first one was closed prematurely due to a lack of response from me. The thing is, I replied to the email Support Agent Nova sent within...

Hi, Just reran the game after a few years without playing, launcher asks to create account + I linked it with my steam account. Seems fine on the launcher, connected. However, after the shader processing, I have an error stating that I could be authenticated, with message in left corner...

I and some other players have been complaining about the same Bug since July, 31º, which made the game unplayable for us. That is the intro of some DLC that we don't have playing in the background very loudly, repeatedly with no way to mute it or turn it off! It's very annoying, since there's no...

The game takes more than 5 full minutes from the time I click play in steam to the time I can join the game. From clicking play to the launcher appearing: 31 seconds. From clicking play in the launcher to the game appearing: 4 minutes, 18 seconds. From the game appearing to being ready-to-play...

I need help, i don't know why this happends, i just simply can't land on planets, every single time i'm near a planet (atmospheric or not) the game crashes. i tried uninstalling EDHM and the problem persists. PC SPECS: -3070 Ti -16 gigs RAM 3600mhz -Ryzen 5 5600X

I made a ticket about a week ago wanting to transfer my credits from Xbox to PC for ED and there hasn't been a response I don't know if it's something on my end that I'm doing wrong or this isn't an option anymore I jus would like some answers, because I just got a new PC ready for the switch...