With what I'm about to say, I'm not implying that anyone above has trivial issues they would like some resolution for, but there are folk out there who have raised tickets because they couldn't find a particular faction that they'd earned a bounty for.
It doesn't need too much of a stretch to assume that there are a number of tickets in the system that really shouldn't be there, and are only there as a result of some players either not reading the manuals, not spending time to understand a particular game mechanic (or ask about it on these forums), or because they need someone to pick up their teddy from out the pram.
Just sayin...