A Little Love for the Frontier Foot Soldiers

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I have a receipt for it, it's called 'Horizons'. I also have a receipt for other stuff I've paid for & not yet received any benefit from, including the aformentioned Python wireframe skin. I suggest that you do not understand what the word 'free' means. It is included in the price of an existing DLC, which is not (and so far has not been offered) for free. In addition it requires the base game which I paid for.

This forum is free, it does not require ownership of any other Frontier assets to use despite requiring (for example) a computer.

That isn't true. It was free for all of us.
 
That isn't true. It was free for all of us.

My son has CQC/Arena on his Steam account, it was free. No money changed hands. Beyond is an extension to a premium DLC which itself requires the base game.

That you are grateful for even more stuff than you were expecting is great, but that doesn't make it any more 'free' than 'free drink refills' at a restaurant. You have to buy the first drink to get the 'free' ones. It's just cheaper.

The point Ian Phillips addressed was my comment that the relationship changes when money changes hands. Whether you and Ian believe the sky is blue or red does not change the simple fact that money has changed hands, and Frontier employees are providing a service for a fee. I appreciate it when the service provided is good. For a free service I appreciate that it is provided at all. This is how the relationship changes.
 
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My son has CQC/Arena on his Steam account, it was free. No money changed hands. Beyond is an extension to a premium DLC which itself requires the base game.

That you are grateful for even more stuff than you were expecting is great, but that doesn't make it any more 'free' than 'free drink refills' at a restaurant. You have to buy the first drink to get the 'free' ones. It's just cheaper.

The point Ian Phillips addressed was my comment that the relationship changes when money changes hands. Whether you and Ian believe the sky is blue or red does not change the simple fact that money has changed hands, and Frontier employees are providing a service for a fee. I appreciate it when the service provided is good. This is how the relationship changes.

But none of that money was for beyond it was for other things that had an actual price tag, so the money is irrelevant to beyond.
 
That isn't true. It was free for all of us.

I'd ignore this argument, it's all semantics. If my local restaurant is having a buy one, get one free deal on dinner, most people would say they got the 2nd meal free. There will always be those that argue that you paid for both meals since you couldn't just go in and get the free meal without paying for the 1st meal. They may have a point. If my local doughnut shop is having a free doughnut day and I don't have to buy anything but I still get the free doughnut the vast majority of people will say "free doughnut!" I'm sure there will be people that attempt to claim that it's not "really" free. These people are weird.
 
I'd ignore this argument, it's all semantics. If my local restaurant is having a buy one, get one free deal on dinner, most people would say they got the 2nd meal free. There will always be those that argue that you paid for both meals since you couldn't just go in and get the free meal without paying for the 1st meal. They may have a point. If my local doughnut shop is having a free doughnut day and I don't have to buy anything but I still get the free doughnut the vast majority of people will say "free doughnut!" I'm sure there will be people that attempt to claim that it's not "really" free. These people are weird.

Coca cola sold bottles of 1 liter and later for the same price they replaced with bottles of 0.75cl.

I will not be surprised if the next punctual promotion is to sell the 0.75cl bottle with an additional 0.25cl free.

:)
 
It's a question of fairness. If you're going to be mad at someone, be mad at someone who deserves it. In software development, that's usually senior management. They are the ones that decide what goes in and what doesn't, and when the software is ready to release (which often doesn't match up with Engineering's idea)

With projects like this that are constantly juggling the uncertainty and unpredictability of developing solutions to issues that have never been faced before, senior management realistically has four options:
1. Release at an aggressive pace by cutting content
2. (and/or) Release at an aggressive pace by raising the bug threshold
3. Release slowly so that there will be more time to tackle issues yet to be discovered
4. Announce a delay in the release if too many issues are appearing.

FDev senior management has tried every one of these options to try to make it easier for us to deal with the uncertainties of game development (after we reacted badly to their previous approach) and with every possible option we raged at them for doing it.
(I think people are expecting a game-dev pace more in line with what comes from off-the-shelf tech, but FDev can't use any of that)


At some point you have to stop trying to justify who deserves the rage and realize that the problem is our rage. ;)
 
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At some point you just have to stop trying to justify who deserves the rage and realize that the problem is our rage. ;)

You make a good point but the problem is not the rage, otherwise the solution would simply be to not release anything.

Behind every incoherent blabber post there is a point. It may be ill-concieved, it may be unwarranted, but there is a point. Overcoming objections is the reason why Sales and Marketing departments exist. Some new product is developed, it isn't all things to all men (because nothing is) so Marketing come up with ways to describe the product's features & benefits in their best light, and a bunch of plausible sounding explanations to overcome any (ideally all) objections. Marketing provide these to customer facing staff, who use them to persuade any potential customers that are not swayed by Marketing alone.

Frontier is going through the process of changing from manufacturing with a supply chain, to direct supply and a big part of this is having to interact directly with their customer base. Not just the nice ones, but all of them. This isn't easy, and when it is done well it is applauded, but that it is applauded is a clear sign that it isn't the norm.

In my limited experience Frontier do a lot of things well, overcoming objections is not one of those things.
Here's a feature. What are the benefits?
Here's an objection. How can I be persuaded that this is actually a benefit?

Use 'the rage' to feed back to Marketing so that those objections can be addressed too. Then have the customer facing people actually address them when they come up rather than letting those objections fester.
 
I still support Frontier and think they've done major improvements to core features during the Beyond season. Am looking forward to the Q4 major update (expansion). So thanks for all the hard work Frontier developers.

Also, we've been patiently waiting for space legs and atmospheric landings. I hope some of that (especially space legs in some capacity and basic atmospheric planets) will be released in 2019.
 
Coca cola sold bottles of 1 liter and later for the same price they replaced with bottles of 0.75cl.

I will not be surprised if the next punctual promotion is to sell the 0.75cl bottle with an additional 0.25cl free.

:)

That's down to human nature though, most products have certain price points and buyers don't like to see those prices change. Those same buyers rarely notice when they are getting less for the same price.

People are weird, JC Penney found that out when they decided to get rid of the constant "sales" and promotions. Turns out that people like to think (imagine) they are getting a deal during a sale rather than paying the everyday price which can sometimes be less due to how stores will often list the same items for different retail prices depending on promotions.
 
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