Ancient Animal Kingdom Competition

I sent one of my entries twice because the first email i sent from I don't check very often. I made sure to note the correct email in the other one. Is that ok?
 
I've just emailed my entry. I had a lot of fun building this, so thanks for organizing the competition!
 

Chante Goodman

Community Manager
Frontier
I sent one of my entries twice because the first email i sent from I don't check very often. I made sure to note the correct email in the other one. Is that ok?
It's not a problem at all :)

I've just emailed my entry. I had a lot of fun building this, so thanks for organizing the competition!
Glad you enjoyed it! Looking forward to seeing all the entries!
 
It seems that I have some problems emailing my entry.
I could need some help?

Delivery has failed to these recipients or groups:

community@frontier.co.uk
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
 

Chante Goodman

Community Manager
Frontier
It seems that I have some problems emailing my entry.
I could need some help?
Hayo, we have just ran some tests and it seems our email is working as intended. The only thing we can recommend for now is trying again. Please let me know if you keep having problems and we'll see if there is an alternative way for you to send in your entry :)
 
Hayo, we have just ran some tests and it seems our email is working as intended. The only thing we can recommend for now is trying again. Please let me know if you keep having problems and we'll see if there is an alternative way for you to send in your entry :)
Thank you so much!
 
I emailed my entry last night, it hasnt told me that it hasnt been delivered or anything. Are the emails being responded to in any way? I've had problems with my email before and I'm nervous that it hasnt been recieved or has been recieved late.
 

Chante Goodman

Community Manager
Frontier
I emailed my entry last night, it hasnt told me that it hasnt been delivered or anything. Are the emails being responded to in any way? I've had problems with my email before and I'm nervous that it hasnt been recieved or has been recieved late.
Hayo, it was a Bank Holiday on Friday so the team were off. Please DM me what name you emailed under, and I can check your entry was submitted!

Are you going to be sharing/showcasing the best entries so players can download the blueprints?
Hey, we have been showcasing our favourites on the forums for many competitions we've done since launch, and we don't anticipate this one being any different! Keep your eyes peeled.
 
Hayo, it was a Bank Holiday on Friday so the team were off. Please DM me what name you emailed under, and I can check your entry was submitted!
I didn't get a email either when I submitted my entry and I submitted mine on the same day the contest was announced or the day after. Am I allowed to DM you too with the name?
 

Chante Goodman

Community Manager
Frontier
I didn't get a email either when I submitted my entry and I submitted mine on the same day the contest was announced or the day after. Am I allowed to DM you too with the name?

You can do, but I don’t think there’s any need. We don’t send an email in response to our community sending in their entries. The likelihood is, unless you got an email telling you the email to us didn’t send, we got your email just fine. If it’s in your sent folder, and the email you sent it to was correct, I wouldn’t worry at all. If that doesn’t alleviate your concerns, then feel free to DM me!
 
You can do, but I don’t think there’s any need. We don’t send an email in response to our community sending in their entries. The likelihood is, unless you got an email telling you the email to us didn’t send, we got your email just fine. If it’s in your sent folder, and the email you sent it to was correct, I wouldn’t worry at all. If that doesn’t alleviate your concerns, then feel free to DM me!
Oh I thought I was suppose to get an email. No worries then, I am sure you got it.
 
Back
Top Bottom