Animals just dont make it into their exhibits..?

Hey guys, new to the game. I pre-ordered and have been enjoying it so far, but I'm repeatedly running into a problem that I just can't figure out? I'm hoping it winds up being a silly oversight on my end.

When I go into animal trading to purchase an animal --keep in mind, I've got all my staff buildings and my zookeeper is assigned to the appropriate areas--through animal just... permanently stays in the trade center.

Nothing happens. Months go by. The oceans boil. What am I doing wrong here? They didn't really ever cover anything like this in the tutorials.
 
Actually I never experienced that problem and I don't even assign areas to my staff... maybe that's part of the problem? Have you tried what happens if you have a delivery guy (don't know how the first category of staff guys are called in english) taht isn't assigned to an area?
 
It says 'delivery scheduled', but nothing ever happens is the problem.
Do you have Vets or caretakers? Only they can bring your animals. Zookeepers can not transfer animals.
Do you have enclosure doors attached to the staff path?
Is your trade center attached to the path?
Maybe your workzones exclude the trade center? You need some unassigned staff who moves freely between habitats and trade center.

Something is missing because transferring animals work as intended.
 
I had exactly the same problem yesterday. In the end I shut the game down and re-opened it and suddenly all the animals got delivered.
 
Are you really 100% sure the trading center is connected to the road? Dis some animals get delivered before?
 

Paul_Crowther

Senior Community Manager
Frontier
Some things to check:
1) You have enough free caretakers to collect the animals
2) Your trade center is powered and connected to a path that connects to the habitat
3) You have clicked 'Move to zoo' on the animals icon in your trade center menu
 
It says 'delivery scheduled', but nothing ever happens is the problem.

I had this last week, apparantly none of the staff facilities was reachable for my staff.
Turned out all my staff was just bugged. They could still enter habitats, and mechanics could still repair that, but no one was able to rest, research, or do any of the other stuff they do in staff facilities.

So...

Fired them all, waited for them to leave.
Once all staff is gone, saved the game, restarted the game, opened park, hired new staff, problem solved.
 
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