Animals Stuck In Trading Center

QueenOfTheNorth · Dec 22, 2019

I just tried filing a bug report for this and it wouldn't let me submit...so... anyone had an issue or discovered how to fix when an animal gets bugged in the trade center?
I bought a bunch of wolves and was trying to move one in particular to a habitat, but every time I try, the vet (only vets, caretakers do not come to retrieve this animal) comes and just enters/exits the trade center on an infinite loop and the wolf cannot be moved ANYWHERE. I can't sell or release it either because it's sick, effectively damning it to inhabit my trade center forever.

Tried firing all the vets, but then no one comes to pick it up at all, tried hiring new vets, nothing still. Deleted and placed a new trade center, still nothing.

Jaggid Edje · Dec 22, 2019

I've had this same issue. For me, deleting the trade center and then placing a new one resolved it though. Sucks it's not working for you doing that.

P3NGU1N · Dec 22, 2019

Have you tried moving it to a quarantine? If it's sick maybe the game won't let you move it into a habitat.

Jaggid Edje · Dec 22, 2019

P3NGU1N said:
Have you tried moving it to a quarantine? If it's sick maybe the game won't let you move it into a habitat.

When I had this bug, trying to move it from the Trade Center to Quarantine is how the whole vet-stuck-in-a-loop started iirc. I assumed that's why only vets will come to transport the animal and caretakers won't. I can't speak for the OP, but I think the bug in question involves quarantine as well so (s)he probably did try that already.

That actually makes me think of the fact that when I resolved it, I believe that I deleted and rebuilt my trade center, quarantine, and vet surgery seeing as all 3 buildings were possibly involved. @QueenOfTheNorth, you might want to try that too. Worth a shot at least.

QueenOfTheNorth · Dec 23, 2019

Jaggid Edje said:
When I had this bug, trying to move it from the Trade Center to Quarantine is how the whole vet-stuck-in-a-loop started iirc. I assumed that's why only vets will come to transport the animal and caretakers won't. I can't speak for the OP, but I think the bug in question involves quarantine as well so (s)he probably did try that already.

That actually makes me think of the fact that when I resolved it, I believe that I deleted and rebuilt my trade center, quarantine, and vet surgery seeing as all 3 buildings were possibly involved. @QueenOfTheNorth, you might want to try that too. Worth a shot at least.

Yes it sounds like we triggered the same bug so at least we're onto something there! I was moving newly-purchased wolves to quarantine when that particular one got stuck somehow, but unfortunately deleting all those buildings and rebuilding them all in a different spot + firing/hiring new staff did not resolve it in this case.