Because some players are actually going to court with them?
Can you link a case of someone filing a lawsuit for unjustified forums ban?
No, hence the "?". But lots of people threatening or taking them to court due to absence of offline mode, just check out that thread in the support forum or the various websites on that subject. No doubt it would, could or has happened, esp. If they start banning folks and cracking down on hacks and exploits, which hopefully they will do soon.
The existance of rules or lack thereof is irrelevant when a board is not moderated at all. A thousand pages of rules would not prevent this from happening in your case.
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That's a completely separate issue and no one actually took them to court. And even if they were to take them to court, it would be over offline mode (which I see as a very shortsighted endevour given the refund policy in place), not over getting banned on the forum.
All this his is a mess at present.
In the UK you can be locked up for posting stuff online, it is of course understandable this side of the Atlantic. Yet in the states this would never happen.
There are also issues of libel, which in the UK are literally beyond a joke, ask Iain Hislop. The funniest part is the UK apparently leads the way in libel legislation.
Given that anyone can set up multiple accounts on this thread that are not tied to your actual game (FD what were you thinking) any enforcement of the rules is wasted effort.
given the fact the mods seem to choose how to enforce the current rules, or not, dependant on their mood also raises many concerns.
Some online games have formally come a cropper when deleting posts the explain customer rights (ahem BSGO - contempt)
Some have allowed posts that may be illegal in some jurisdictions (They take godwins law pretty seriously in Germany and Austria)
I guess that for the most part, there needs to be rules. Yet I can not really see how they can be fair for a world game. ED has already had issues with mods and customers, who have actually paid for the game having posts deleted only to see an army of sock puppets post all sorts yet remain untouched.
RE legal cases, the UK is common law, so it only takes one. I am not sure about the civil law (most of the EU) but recent moves by the latter have closely followed precedent set in the UK (Scary).
ED also has a far more "mature" player base who also have accesses to the funds to mount legal actions.
I am not to sure, though I think apple, trip advisor, amazon, eBay, YouTube and many more have been fined, settled or taken to court over forum posts.
So it does seem chaos.
maybe FD will smarten up, and simplify the rule set and have a fair appeal system with recourse and apologies for those wronged. After all, it's only fair...
If a large Russian gaming firm can say sorry and give players a month of free premium time along with a post explaining where they went wrong. I assume that the more progressive UK (Cambridge) based firm could do even better...?
Please FD don't be outdone by a baseball bat wielding, tax dodging, commie, tank fan as that would really not be the firm I hoped FD would be...