Bad Connectivity is making me quit

[kilvenny]

http://beta.speedtest.net/result/6536692821.png

Clearly having non-symmetrical internet doesn't go well with elite.

This is scarily close to the numbers I was seeing, before I upgraded. Some providers seem much more generous in their upstream allocation. if its any consolation my current provider has a 20:1 ratio.

 

[CMDR Ellegon]

http://beta.speedtest.net/result/6536692821.png

Clearly having non-symmetrical internet doesn't go well with elite.

Non-symmetrical is pretty much standard for all residential internet connections, it comes with DSL and cable technology. However, 0.88 Mbps is an extremely low uplink that should be mostly saturated simply by the protocol overhead on incoming TCP connections. Anything else on your network or computer that starts sending out data could put you "over the top", so to speak. At that point, your ED's responses to the server may just be delayed enough to cause disconnects. The issue should be a lot worse in Open than in Solo, in that case.

Or in other words: you have roughly 80000 Bytes/s sending speed available at best. With another commander in the same instance, I typically see 60000 to 70000 Bytes/s being sent to the server (peak, hit <CTRL>-B to display in game. Not much room for anything, there.

The language that guarantees nothing in terms of bandwidth is also standard for residential internet, based on DSL, cable and similar. You are using a shared medium, not a dedicated line. So the more business the ISP does in your region and the more people are connected to the same upstream node, the less speed you get. This should be most noticeable during prime internet usage time (evenings, bad weather weekends) Also, the speed depends on the distance from your modem to next multiplexer (i.e. DSLAM for DSL). Most places are using old telephone lines for DSL (or old TV cable). On such media, signals deteriorate quickly over distance. All these metrics vary wildly between ISPs and from neighborhood to neighborhood.

In any case, the results you have on speed test barely meet the requirements of "Broadband Internet". If you have another ISP as an option, I would consider them.

At the other extreme end of the spectrum, here are my numbers (needless to say that I have no speed or connectivity issues). Contract is for "up to" 150 MBit/s downstream and "up to" 25 MBit/s upstream. As you can see, Shaw is over-performing on the downstream. This is not because they are that great (people in Vancouver high-rise condo settlements complain all the time), but because I live in a low density area and most people here are Telus customers (Shaw = TV Cable, Telus = Old Style Telco). To realize high speeds in reality, the other components (i.e. router and cabling at your home) must be suitable as well. The all in-one potato routers given to you by your ISP may not cut it.

 

[CMDR Ellegon]

Upload speed is always slower than download speed.
Time and time again we see the "its your equipment" excuse. Basically it isn't. FD are using sub par servers, its as simple as that. Its been this way for ages, It will never change.

"It's your equipment" (or ISP) is basically correct and the servers are not necessarily to blame. It appears that FDev made some overly optimistic assumptions regarding the bandwidth consistently available to people all over the planet. Their definition of "Broadband Internet" (see system requirements) may not be the same as those by some rural ISPs in certain countries. FDev should state the minimums required more clearly (i.e. 16 Mbit/s downstream and 1.5 MBit/s upstream).

 

[CMDR Ellegon]

Transaction servers are rented from Amazon. That's a well known fact. The multiplay aspect is then down to the p2p system. Login problems. trouble when jumping and disconnects are a result of sub par server rental from Amazon services.

I don't like AWS either, but you offer no evidence. Using good internet connectivity and network equipment, I simply do not see these issues.

 

[Xious]

This one looks pretty symmetrical...

Spoiler

 

[shadragon]

Upload speed is always slower than download speed.

This immediately tells me you have zero idea how Internet works. Symmetric connections are less common but perform better than asymmetric. Look it up.

Time and time again we see the "its your equipment" excuse. Basically it isn't. FD are using sub par servers, its as simple as that. Its been this way for ages, It will never change.

Because time and time again people are using cheap routers and gear using non-RFC compliant hardware designed for cheapness of manufacture over performance. People weighing in on a discussion with zero education or experience is what will never change.

OP - I used to play Elite on a 4D / .5U DSL line on a crappy Internet connection on an island in the middle of the North Atlantic. Some people have played on train Wifi. Something isn't right with your connection.

Follow this check-list then report to support with the requested info if that does not work out.

https://support.frontier.co.uk/kb/faq.php?id=78

Good luck.

 

[Ralph Vargr]

Or, we could cough up with the money for the dedicated servers that the Hollywood tie-in will require.

 

[OnePercent]

Upload speed is always slower than download speed.
Time and time again we see the "its your equipment" excuse. Basically it isn't. FD are using sub par servers, its as simple as that. Its been this way for ages, It will never change.

You can get symmetrical services, that's exactly the point i'm making. Elite worked just fine on my 4G connection than my current Adsl2+ asynchronous service, sure the upload wasn't as fast as my downloads but it was significantly faster than my current upload speeds (5Mbps Upstream vs the current 0.80 Mbps Upstream). This may play a role in why elite sucks so bad right now for me.

 

[GJ51]

There aren't any servers that will improve a poor internet connection.

I connect on a rock solid 150/150 fiber optic line and ED is responsive and rock solid barring the occasional server side glitch - but that's not very frequent anymore other than during an update roll out.

and my desktop isn't anywhere near state-of-the art anymore with a Core i7-950 cpu.

 

[OnePercent]

Non-symmetrical is pretty much standard for all residential internet connections, it comes with DSL and cable technology. However, 0.88 Mbps is an extremely low uplink that should be mostly saturated simply by the protocol overhead on incoming TCP connections. Anything else on your network or computer that starts sending out data could put you "over the top", so to speak. At that point, your ED's responses to the server may just be delayed enough to cause disconnects. The issue should be a lot worse in Open than in Solo, in that case.

Or in other words: you have roughly 80000 Bytes/s sending speed available at best. With another commander in the same instance, I typically see 60000 to 70000 Bytes/s being sent to the server (peak, hit <CTRL>-B to display in game. Not much room for anything, there.

The language that guarantees nothing in terms of bandwidth is also standard for residential internet, based on DSL, cable and similar. You are using a shared medium, not a dedicated line. So the more business the ISP does in your region and the more people are connected to the same upstream node, the less speed you get. This should be most noticeable during prime internet usage time (evenings, bad weather weekends) Also, the speed depends on the distance from your modem to next multiplexer (i.e. DSLAM for DSL). Most places are using old telephone lines for DSL (or old TV cable). On such media, signals deteriorate quickly over distance. All these metrics vary wildly between ISPs and from neighborhood to neighborhood.

In any case, the results you have on speed test barely meet the requirements of "Broadband Internet". If you have another ISP as an option, I would consider them.

At the other extreme end of the spectrum, here are my numbers (needless to say that I have no speed or connectivity issues). Contract is for "up to" 150 MBit/s downstream and "up to" 25 MBit/s upstream. As you can see, Shaw is over-performing on the downstream. This is not because they are that great (people in Vancouver high-rise condo settlements complain all the time), but because I live in a low density area and most people here are Telus customers (Shaw = TV Cable, Telus = Old Style Telco). To realize high speeds in reality, the other components (i.e. router and cabling at your home) must be suitable as well. The all in-one potato routers given to you by your ISP may not cut it.

[url]https://preview.ibb.co/n1TTpv/2017_08_13_12_41_57_Speedtest_by_Ookla_The_Global_Broadband_Speed_Test.png[/URL]

I live in a pretty modern suburb (it was built 15 years ago) and my DSLAM is about 50 meters up the road. I agree that the speeds are atrocious but there aren't any alternatives unfortunately, considering Telstra OWNS the telephone line, therefore any other ISP would charge more due not owning the actual line. Also, if you check my results again, you'll see it says "Faster than 70% of AU) I literally have quite good internet relative to the rest of the country, FD need to stop ignoring an entire continent though.

 

[-VR- Max Factor]

Transaction servers are rented from Amazon. That's a well known fact. The multiplay aspect is then down to the p2p system. Login problems. trouble when jumping and disconnects are a result of sub par server rental from Amazon services.

Funny that most people don't seem to have an issue. If it was the servers we all would be having issues. But that obviously isn't the case.

 

[Heater]

Funny that most people don't seem to have an issue. If it was the servers we all would be having issues. But that obviously isn't the case.

Please provide the link for this information....

 

[-VR- Max Factor]

Please provide the link for this information....

What information. This is common sense. I haven't had any issues, and obviously from this post neither do others. I suggest using your own eyes. If everyone was having issues, then the player numbers on steam would have dropped massively as nobody would be able to play.

So I would hazard a guess that it is issues with the router, ISP or between the router and the server. There are a lot of things that can go wrong that have nothing to do with the server situation.

Just blindly blaming the servers everytime something goes wrong without any evidence is not the correct way to go about it.

 

[Brrokk]

I can note that, when I started with ED half a year ago, I had no end of disconnection issues. Replacing powerline connectors with a cable from router to PC made things better. Replacing the rather old router with a new one made things very much better, Now my only disconnections are always traceable to my external WAN address having been changed by my ISP, which happens once every few days. It's just on the edge of being annoying enough to raise with them, but so far I haven't done so.

Given the peer-to-peer architecture, I do wonder whether disconnections are also possible because of other players' ISPs. In that case, my present freedom from problems might be because I tend to play in unfrequented areas and in solo and group more often than open.

 

[Heater]

What information. This is common sense. I haven't had any issues, and obviously from this post neither do others. I suggest using your own eyes. If everyone was having issues, then the player numbers on steam would have dropped massively as nobody would be able to play.

So I would hazard a guess that it is issues with the router, ISP or between the router and the server. There are a lot of things that can go wrong that have nothing to do with the server situation.

Just blindly blaming the servers everytime something goes wrong without any evidence is not the correct way to go about it.

Well I suggest you take you own advice and just scan the forums and support pages and if you talk to support they are the first ones to admit that the servers have issues and cannot handle the load at times.... I really get tired of people telling everyone I do not have issues so it is not a FD problem.
Yes I do this also day in and day out for a living and have provided the network traces to FD on many occasions and yes they know the issues are there and working to resolve them but to tell people that it's their connection just because you do not see the issue, is .

As for the synchronous connections, they are quite normal in some countries, I have 500Mbit/500Mbit with 100Mbit dedicated to gaming.
http://www.speedtest.net/result/6538413548.png

 

[EValve]

What information. This is common sense. I haven't had any issues, and obviously from this post neither do others. I suggest using your own eyes. If everyone was having issues, then the player numbers on steam would have dropped massively as nobody would be able to play.

So I would hazard a guess that it is issues with the router, ISP or between the router and the server. There are a lot of things that can go wrong that have nothing to do with the server situation.

Just blindly blaming the servers everytime something goes wrong without any evidence is not the correct way to go about it.

Completely flawed...
Nobody is saying "everyone" is having issues. The issue mentioned does not KEEP you form playing meaning no drop would've been observable.

Find a source on your information rather than claiming this presumption.