Black Screen of Death: Unable to create a 3D-accelerated display device

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I get the following message after the "Login with Steam" screen and the "Elite Dangerous Play" screen:

System Error
Unable to create a 3D-accelerated display device
Please check your display drivers
[Abort]

And then a persisting, non-exiting, "Black Screen of Death".

I was able to play yesterday after the "Trailblazers Update 3".

I noticed a brief download in Steam before the game started today.

~Folly
 

CMDR Lefty Jackson

CMDR Lefty Jackson
Copy the error message and paste for a search as there are multiple reasons this could be happening. There is even a previous thread here in the forums about this issue in 2023.

Check this thread..."No 3d Accelerated Display Mode Available" (January 2023)

Need pc/graphics card specs to troubleshoot.

It's not an uncommon issue. Seems the computer reverts back to a basic internal graphics and not your graphics card...maybe.
 

STRONTIUM DOG

STRONTIUM DOG
pebkac error🤷‍♂️
why bother posting if your not going to provide basic pc specs that are generally required for anyone to be able to offer assistance and recommend a possible solution to the problem?
 

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STRONTIUM DOG said:
pebkac error🤷‍♂️
why bother posting if your not going to provide basic pc specs that are generally required for anyone to be able to offer assistance and recommend a possible solution to the problem?
Click to expand...

So, my logic is that neither my graphics card nor my graphics card drivers have changed since Elite Dangerous was working. That is, Elite Dangerous has worked with my current graphics card and current graphics card drivers, but now it is not; something has changed, but it is neither of those two things.

However, to satisfy everyone's curiosity, from the Steam System Information:

Computer Information:​

Manufacturer: ASUSTeK COMPUTER INC.
Model: PRIME B350M-A
Form Factor: Desktop
No Touch Input Detected

Processor Information:​

CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 1400 Quad-Core Processor
CPU Family: 0x17
CPU Model: 0x1
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3200 MHz
8 logical processors
4 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported

Operating System Version:​

Debian GNU/Linux 12 (bookworm) (64 bit)
Kernel Name: Linux
Kernel Version: 6.1.0-34-amd64
X Server Vendor: The X.Org Foundation
X Server Release: 12201009
X Window Manager: GNOME Shell
Steam Runtime Version: steam-runtime_1.0.20250307.120442

Client Information:​

Version: 1745876290
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Disabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Disabled
Browser WebNN: Disabled

Video Card:​

Driver: AMD AMD Radeon RX Vega (vega10, LLVM 15.0.6, DRM 3.49, 6.1.0-34-amd64)
Driver Version: 4.6 (Compatibility Profile) Mesa 22.3.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x1002
DeviceID: 0x687f
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.90" x 10.63" (21.65" diag), 48.0cm x 27.0cm (55.0cm diag)
Primary VRAM: 8192 MB

Sound card:​

Audio device: ATI R6xx HDMI

Memory:​

RAM: 31998 Mb

VR Hardware:​

VR Headset: None detected

Miscellaneous:​

UI Language: English
LANG: en_AU.UTF-8
Total Hard Disk Space Available: 149146 MB
Largest Free Hard Disk Block: 79659 MB
* Note, this is incorrect, there is one SSD and two HDD *

Storage:​

Number of SSDs: 3
SSD sizes: 1000G,512G,160G
Number of HDDs: 0
Number of removable drives: 0

Thank you all for your attention.

~Folly
 

the100thmonkey

the100thmonkey
I see that you are on Linux.

This is a Proton issue - something that was not clear from your post. It also explains the "brief" download mentioned in your initial post - Steam does this often with games running under Proton.

Game updates will often break Proton compatibility, and the devs of Elite: Dangerous don't test their updates against Wine.

Try switching Proton versions: Main menu > Compatibility > Choose a different version from the "Run other titles with" dropdown.

Alternatively, you can download different Proton versions through ProtonUp-Qt, which is available on Flathub. ProtonUp-Qt also allows you to download custom Proton versions, such as those by Glorious Eggroll.

The latest reports on the game at protondb suggest that Proton 9.0-4 works. You should be able to find a working version through some trial and error if this does not resolve your problem. You might want to update your kernel and your Mesa version too - they're rather old. Are you on Debian or an LTS Ubuntu?
 
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the100thmonkey said:
I see that you are on Linux.

This is a Proton issue - something that was not clear from your post. It also explains the "brief" download mentioned in your initial post - Steam does this often with games running under Proton.

Game updates will often break Proton compatibility, and the devs of Elite: Dangerous don't test their updates against Wine.

Try switching Proton versions: Main menu > Compatibility > Choose a different version from the "Run other titles with" dropdown.

Alternatively, you can download different Proton versions through ProtonUp-Qt, which is available on Flathub. ProtonUp-Qt also allows you to download custom Proton versions, such as those by Glorious Eggroll.

The latest reports on the game at protondb suggest that Proton 9.0-4 works. You should be able to find a working version through some trial and error if this does not resolve your problem. You might want to update your kernel and your Mesa version too - they're rather old. Are you on Debian or an LTS Ubuntu?
Click to expand...

Thanks for that. Proton 9.0-4 is the ticket (I'm on Debian 12).

I now going to let Steam know how well they have done...

~Folly
 
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