Cannot connect

KW001

K
Had the same issue but its been back on for the last 30 or 40 minutes. All other internet connections in the house were fine but I rebooted my router anyway and then ED was workin' again.
 
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CMDR Falcon

Jurassic World Evolution Dev
Frontier
Hi all,


We've had reports of this from a couple of PlayStation 4 users after a system update last night, with most users also being unable to use the system browser to connect to any websites.


If this sounds like the same issue you have been experiencing then please do try and run the Internet Connection Test under Network settings on your PS4 and this should resolve the issue.


If not please do let our support team know and we will be glad to help as soon as we can: https://support.frontier.co.uk/kb/


Cheers,


- CMDR Falcon
 

Gamer52

G
Managed to finally access Elite Dangerous on our PS4 & everything initially worked fine & dandy. BUT while using Starport Services we have been repeatedly prevented from getting Mission List from Server.

DEhiQKzXsAAYTZv.jpg:large
 

Jupiter67

J
As pointed out elsewhere, it seems if while sitting at the Elite main menu, dashboard out, go to System Settings > Network > Test Connection, and when it finishes, go back to the Elite main menu, you should be fine.
 
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EvE4evah

EvE4evah
CMDR Falcon said:
Hi all,


We've had reports of this from a couple of PlayStation 4 users after a system update last night, with most users also being unable to use the system browser to connect to any websites.


If this sounds like the same issue you have been experiencing then please do try and run the Internet Connection Test under Network settings on your PS4 and this should resolve the issue.


If not please do let our support team know and we will be glad to help as soon as we can: https://support.frontier.co.uk/kb/

I love you. Your work is amazing. It's art

Cheers,


- CMDR Falcon
Click to expand...

I love you. Your work is amazing.
 

IEatPelicans

IEatPelicans
I've been getting it too (Australia) since the most recent update but it is intermittent. There is a procedure on the support page that i was nearly finished following last night when my game suddenly connected and then i was fine.
 

Gamer52

G
Tried the System Settings > Network > Test Connection suggestion on our PS4 BUT while we are able to get into Solo Play, after around 5-10 mins we get the dreaded Connection Ended message ejecting us from Solo Play. Elsewhere our internet connection is running fine. So far, today alone, we've been kicked of Solo Play SIX TIMES.

Utterly Frustrating!
 

Variano

V
Hi

For players with a PS4 there are problems after the last update from sony.

I have this problem to ,

First players have problem on ps4 that they are offline but actually they are online,

and with a internetconnection test on ps4 its ok again but after awhile again this problem.

So i started the game Elite Dangerous and i couldnt start up

so i tested my internet connection on ps4 and i could play again in the game

after awhile same i fall offline , so i test internet connection again i see the connection speed is low like 25 mbps

so i did a second internet connection test on ps4 and i had again like 155 mbps and i could play again ,

and so on , and so on ,......

So the problem is not the game but the update from sony is messed up



greets
 

Variano

V
Variano said:
Hi

For players with a PS4 there are problems after the last update from sony.

I have this problem to ,

First players have problem on ps4 that they are offline but actually they are online,

and with a internetconnection test on ps4 its ok again but after awhile again this problem.

So i started the game Elite Dangerous and i couldnt start up

so i tested my internet connection on ps4 and i could play again in the game

after awhile same i fall offline , so i test internet connection again i see the connection speed is low like 25 mbps

so i did a second internet connection test on ps4 and i had again like 155 mbps and i could play again ,

and so on , and so on ,......

So the problem is not the game but the update from sony is messed up



greets
Click to expand...

i hope that it is not my internet connection self
 

skipjack2001

skipjack2001
I was having issues last night after coming home from work and pulling my PS4 out of sleep mode (where I usually keep it). ED came up.. but no connection. Restarted the application... still no dice. However... it seemed a complete closing of the application and rebooting the PS4 seemed to fix it for me.

Had the same issue when I later moved the PS4 into the bedroom and put the PS4 in WiFi mode so I could play in there... ED didn't seem to "see" the connection change until I rebooted the PS4.
 

Variano

V
skipjack2001 said:
I was having issues last night after coming home from work and pulling my PS4 out of sleep mode (where I usually keep it). ED came up.. but no connection. Restarted the application... still no dice. However... it seemed a complete closing of the application and rebooting the PS4 seemed to fix it for me.

Had the same issue when I later moved the PS4 into the bedroom and put the PS4 in WiFi mode so I could play in there... ED didn't seem to "see" the connection change until I rebooted the PS4.
Click to expand...

i had it 1 time happend when i had put my ps4 on and now i restarted my internet and i have no problems anymore for 2 hours before it was every 10 minutes
 
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