Yaffle
Volunteer Moderator
Can't create an account from epic
- Thread starter sickaalex
- Start date
Yaffle
Volunteer Moderator
Yaffle
Volunteer Moderator
May also help in your main language too.
it's maybe because epic game don't start to download the update cause i had 0 speed :/
I get passes the launcher, but when the game opens it says login failed and closes. Anyone else?
I tried logging out and logging back in to try and fix this but now it is saying that i dont own the game when logging in. Help?
i created a frontier account. then linked it to epic. but i still can't play. game doesn't communicate with server.4
that's going second day
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Same problem here. i can not link the account it say:
This account is already registered to a user.
yes of course i had linked it like in the instructions, now i can not exit the launcher and i know when i do it with tastk manager he will tell me i need to wait for a update. Thats annoying and i know the weekend is wasted nothing will be done about it. Thank you SOOOOOO much by proving me how good your company is
This account is already registered to a user.
yes of course i had linked it like in the instructions, now i can not exit the launcher and i know when i do it with tastk manager he will tell me i need to wait for a update. Thats annoying and i know the weekend is wasted nothing will be done about it. Thank you SOOOOOO much by proving me how good your company is
Had the exact same problem myself when registering.
Qutting Epic launcher and restarting it fixed it for me. It turned out that the Epic launcher wanted to do another little update. Once that was done, got in no problem.
Qutting Epic launcher and restarting it fixed it for me. It turned out that the Epic launcher wanted to do another little update. Once that was done, got in no problem.
Ah, you're in Russia. Had this myself from time to time. Damn government randomly blocking sites and ports. I couldn't access EDDB.io for months without a proxy because of their shennangans.
Assuming the servers are up for others, its most likely your provider or the goverment playing silly buggers. Sometimes waiting it out can solve it, as they game tries different servers. Otherwise you might need to use a proxy/vpn to get around it.
Its worth trying a proxy/vpn anyway, just to confirm the issue.
Okay so...
I play on PS4, but I'm extremely bummed out that PSVR doesn't support Elite, which is why I thought I'd take this opportunity to hop over to PC so I can finally play in VR...
In a recent video Obsidian Ant said that you wouldn't be able to link your second copy of Elite using the same email twice, so I created a new Frontier account with my new PC account in mind.
This seemed to get me passed my initial roadblocks; I wouldn't even get an option to link anything at first.
Instead, I would have to "redeem/purchase" the game.
However, now when I go to link my accounts, I get a notification saying "Problem with linking. Account may already be linked."
Yet, when I try to launch the game, it brings me right back to the option to either link or create account.
Obviously I can't create the account because it already exists.
And I should also say that the window with the "problem" notification only gives you the option to link your account, which, since that doesn't seem to work, only leaves you backing out of it as alternative. But then when I go to close that window, it implores me to finish linking my account first.
After closing the window anyway, verifying and updating the game, closing Epic Games, restarting my computer and then launching Epic anew, I get the option to either link an account or use an existing account.
Okay. Existing account then. So I log in, on my existing (second) account, only to be told to redeem/purchase the game.
And round and round we go...
I play on PS4, but I'm extremely bummed out that PSVR doesn't support Elite, which is why I thought I'd take this opportunity to hop over to PC so I can finally play in VR...
In a recent video Obsidian Ant said that you wouldn't be able to link your second copy of Elite using the same email twice, so I created a new Frontier account with my new PC account in mind.
This seemed to get me passed my initial roadblocks; I wouldn't even get an option to link anything at first.
Instead, I would have to "redeem/purchase" the game.
However, now when I go to link my accounts, I get a notification saying "Problem with linking. Account may already be linked."
Yet, when I try to launch the game, it brings me right back to the option to either link or create account.
Obviously I can't create the account because it already exists.
And I should also say that the window with the "problem" notification only gives you the option to link your account, which, since that doesn't seem to work, only leaves you backing out of it as alternative. But then when I go to close that window, it implores me to finish linking my account first.
After closing the window anyway, verifying and updating the game, closing Epic Games, restarting my computer and then launching Epic anew, I get the option to either link an account or use an existing account.
Okay. Existing account then. So I log in, on my existing (second) account, only to be told to redeem/purchase the game.
And round and round we go...
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I had this same problem on the same day as everyone else and just gave up, at one point in spending 4 hours trying to figure this out, I managed to get a page to send me a verification code, but I still have not received it as of today (yes, since Nov, yes I tried several times over multiple days). I just figured they were having issues due to epic giving it away and servers getting overloaded.
Today I saw a "follow-up" youtube video about this game after watching one about this weeks new epic free game, battlefront II. So I decided to try elite again and see if the server problems had subsided.
I still get the same issue.
problem with linking, account may already be linked.
This account is already registered to a user.
So I checked my account info...
LINKED THIRDPARTY ACCOUNTS
Name
Epic Games Unlink
so the account IS linked to my Epic account...
so I tried logging in the launcher...
it sends me a code...
I actually get the code!!! (only took 4 seconds or so too!)
I enter the code...
I get a message saying "please purchase/redeem Elite Dangerous to continue."
So, is this a failure on Epic's side for not telling Frontier that I own the game? did this really happen to everyone that redeemed the free game on that sad day in Nov?
several posts from steam say to make sure you launch the game as the base version and not as the Horizons update version to fix the issue, but I cannot see any way to do that in the launcher or from the Epic Games library page. I went to the install directory and there is only one launcher there, I ran that .exe directly, same issue.
I have submitted tickets to both Epic and Frontier. I'll update here if I get a response, since this page is near the top of the google search for this issue and no one has put in a response after getting the issue.
Thanks.
This helped me after crashing 04/06/2020.
I could not start the game and it helped me to unlink and link back the epic games account here https://user.frontierstore.net/ (I could not find this page for a long time)