Can't Login with the new Launcher - It says I need to buy the game (AGAIN)

[Pedro Madlocke]

The New launcher asks me to login, get a code from my email.
After all that a message shows up saying that I need to redeem the game.

I bought it all both ED: Horizons and Odyssey from Steam.

 

[pipturner]

I am having the same issue apart from it says it sent a verification code which I never get.

 

[Neddington Roostoff]

Same here.

 

[BinaryDuck]

Not having issues here, launcher trough steam.

 

[Asudragon]

Same here, cant login when launching through steam.

 

[Erei]

Same issue, opened a ticket already. Didn't see anything posted, I thought it was just me.

 

[Zinegata]

Yeah a ton of people are reporting this in Steam too.

 

[Jman64]

I'm getting the same thing. I do get the verification codes sent to me, but when I enter them it tells me I need to buy the game. I'm playing through steam if it matters.

 

[Vilanea]

Same issue here, i could play before the MAJ and now that... don't get it.

 

[Ry0uSh1n]

Same. I just purchased the full game for a friend. Guess that gets refunded. Nice way to lose out on a purchase.

 

[brahman88]

Same here - getting codes but they do not work

 

[Zac Cocken]

Hey - we're investigating this now.

 

[Han Zulu]

Something is going on. Just got an "Update" button for my starter that wasn't there a minute ago.

 

[AugustBlade]

Same here

 

[BigCountryBoy]

you all better get it fixed ASAP, I'm personally getting tired of the and about to request a refund from steam for the lot

 

[CMDR Onely67]

For future, when i saw maj, i going to pray for not problems

 

[Erei]

Well, time to play subnautica. Again^^

 

[Sic Mundus]

Haven't gotten this problem myself, but I hope it's a quick fix for those who it's impacting.

 

[Erei]

Haven't gotten this problem myself, but I hope it's a quick fix for those who it's impacting.

It seems to be a steam thing. If you purchased the game after a certain date, you need to login through steam, if bought on steam.

 

[booiiing]

acknowledged by FDev:

https://twitter.com/i/web/status/1397953826519388161

Source: https://twitter.com/EliteDangerous/status/1397953826519388161


issuetracker: https://issues.frontierstore.net/issue-detail/35839