I have installed the launcher and I have installed the game (I think). As soon as I log in, I get the "Play" button. But when I press it - nothing happens
I had the same symptoms. Play button just disappears for a second and nothing happens.
My brand new version of DirectX shipped with Windows 8.1 didn't seem to have XINPUT1_3.dll. I had to download DirectX Runtime from Microsoft to get it. The download errored at the end but it still installed the dll ok. Now the Play button works. Job Done.
@Eintzbier
well, the launcher did start the game, but the screen was black - no video to be seen. And after clicking on some button (which I couldn't see), the game crashed.
Thanks for the hints, guys. I'll continue to (try to) get the game running...
:smilie:
Michael Brookes said:Make sure to raise a ticket so that we can track issues like this.
Michael
@Eintzbier
well, the launcher did start the game, but the screen was black - no video to be seen. And after clicking on some button (which I couldn't see), the game crashed.
Thanks for the hints, guys. I'll continue to (try to) get the game running...
:smilie:
Wait. Seriously.
For some reason (ticketed) mine on 8.1 takes about 5 minutes to load from pressing play in the launcher. Press play, go and make a cup of tea, or walk the dog. See what happens then.
If you watch it in task manager it will show as Not Responding, but it comes back. At least for me.
I'll try making a cup of tea then and see if that helps!
I have the same problem - Windows 8.1, had to download DirectX 11, then the Play button worked - opened onto a black screen. I can hear the music and hear blips as the new cursor passes over black buttons that I can't see. Also it opens in a window, rather than full-screen, which isn't as immersive as I'd like.
I assume it is a hardware issue - my setup is quite old now. I was going to upgrade before Standard Beta, but I got over-excited today and upgraded to Premium Beta to get the single-player offer.
My hardware:
AMD Athlon x2 250 (Dual Core) 3GHz
2GHz RAM
NVIDIA GeForce 6150SE nForce 430 1GHz