Cant submit Bugs

Noiza

N
Hello,
i have several Bugs but cant report them since i cant login.
It always says wrong Passwort/Nickname and when i try my Steam Account:
"
Oops! An Error Occurred
The server returned a "401 Unauthorized".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
"
And i dont know how to register a new account.
Is there another way to log into the frontier bugreport or at least another way to report Bugs?
 

NZFanatic

NZFanatic
Noiza said:
no wonder this game is so buggy, reporting bugs is a pain in the...
Click to expand...

It's really not that difficult. The issue tracker is linked to Frontier, not to Steam, so it follows that you can't use your Steam account to make a report on Frontier's issue tracker. Steam is just a host for the game, completely separate from Frontier. Steam has nothing to do with the game at all, except as a retailer. You wouldn't expect GameStop or something to know anything about bugs in a game you bought from them.
 

Ashen Shugar

A
NZFanatic said:
It's really not that difficult. The issue tracker is linked to Frontier, not to Steam, so it follows that you can't use your Steam account to make a report on Frontier's issue tracker. Steam is just a host for the game, completely separate from Frontier. Steam has nothing to do with the game at all, except as a retailer. You wouldn't expect GameStop or something to know anything about bugs in a game you bought from them.
Click to expand...


Actually it is, I had a bug with the issue tracker, There is no visiable process to report a bug with the bug tracker. I created an account when I first purchased the game lodged a report then out of the blue I was unable to login the the tracker, but was able to log into the store etc. it took over a month to get it fixed. After being ignored and having my ticket closed several times when it wasn't resolved. It took Chante to take care of it after she saw me venting on Delady's discord. So saying something is easy when you personally have not had to go through the situation is a bit ridiculous and insensitive.
 

NZFanatic

NZFanatic
Ashen Shugar said:
So saying something is easy when you personally have not had to go through the situation is a bit ridiculous and insensitive.
Click to expand...

You've misunderstood the flow of conversation in this thread. OP complained he couldn't report a bug with his Steam login, he was told he can't do it with a Steam login and needs a Frontier login, he complained that it was "a pain in the...", I said it was pretty easy and it makes sense that you'd need a Frontier login to report a bug. It has nothing to do with any bugs with the issue tracker. If he is having a separate issue with the issue tracker unrelated to his attempt to log in with his Steam account, then that is a different discussion.
 

Noiza

N
Actually it was both. beside the side was refreshing nothing happend. i had to register a new account and now i have to sign in with email and now it works.
just to see the issue tracker dosent work.
after i beat me through the unfriendly interface, the side just says:
"unfortonaly we cant add the issue to the tracker."
The Bug-reporting-tool is Bugged o_O
 
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