Hey i dont speak chinese but if there is some english speaker around here you can try to add me. I'm french and living in China. I usually use a VPN to play, it works without it but all the request are faster with the VPN (open market, request docking, ... )
https://www.frontier.co.uk/node/837
Customer & Technical Support (Fluent English/Chinese Language)
Look like they are looking for Chinese support, maybe they will have china server soon?