Continued QA reports regarding poor server connectivity

Salutes to CMDR Thistle !
He enlightend me the issue could be caused by a router time-off.
As suggested, I opened youtube running in background and playing continiously, my local router keeps the bandwidth for EDO as well.
I have completed 3 missions back-to-back and had never encountered any disconnect again.

My appologies for discharging my frustration in earlier replies, I could not keep my nerv calmed down when experiencing 25 to 40 disconnects daily and has to super cruse out everytime before approaching target site to "save" my progress.

PLEASE FEEL FREE to laugh at my previous comment of "DO NOT REPLY" LOL
I admit I felt disappointed in the original post as there are too many ppl in this forum replying nothing but non-constructive content.


Good to see there are still ppl willing to help rather than attacking those fall in trouble ^-^
Thread closed and I would never sell below gears grinded when suffering almost every disconnect before and after every mission in the past 10 days.
Finnally it's over.

PS: After deploying this method, I played 3 more APEX based ground mission without problem totally 6 missions back to back, then ran into another disconnect while approaching target site. This time I was able to restore game without existing client. Though after restoration APEX started from the star position, at least I can play the game smoothly much longer than before.

PPS: After a few days of playing with the tube running in the background, disconnect issues that requiring restart client were still observed but already reduced to a satisfing level. This is not a 100% solution. But the need of restarting client has been dropped from daily 25 to 40 times down to around 5 times.

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[Please do not reply, this thread is for logging and tracking of the connection related issues]
[Please do not close this discussion as the issue I encountered is an infrastructure weakness, not specific game feature. It does not fit any type of issue to tracker, not to mention the issue tracker itself is not always working from my side. Leave this thread along so in case ppl read it will know things are on going well or not. Anyway if you push the button then I will start new ones. I have local copy of all I posted and will track the quality until it's totally playable or I quit playing]



QA audit on the latest server side update on 10th July:

1. Saw improvment on missions based on counting (kill certain numbers of npc) results with persional ship.
Effectiveness on APEX based mission play is yet to confirm.
--> Just comfirmed APEX based mission still cobra if travel time is long or after a idle (around 5mins). Game will cobra crash when APEX doing entry to mission target ground base. This failure cannot get recovered without exiting client totally.
2. Same time out disconnection issue still observed.
Where there is no transaction between client and server like:
a. playing in ground mission too long, like totally disabling power plants or
b. simply standing idle or in ship idle docked or afloat or
c. even not taking any mission, just afk for awhile or sitting in APEX for very long time in-system travelling
Game will dead cobra screen.
After kicked back to main screen, any attempt to re-enter game without totally exist client (or kill as most of such situation cannot exit cleanly) will still result cobra failure.

The current way for server detecting player going offline can misjudge activities like idling, long time APEX traveling, or long gound mission play as log off, disconnect those player's client from reaching server. When recoverd, APEX travel will start at the departure point not close to the place when game crashed.
This will waste considerable travel time as reported before.


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QA audit on the latest released patch on 6th July:

So fart here is zero improvement on server connection quality, especially when riding APEX doing missions.

1. Yet trapped on another ultra long taxi ride, fail disconnect after traveling over hours of ride. After restart, got back to star and redo another hours of travel.

2. Missions related to restore, killing raiders and any mission with "counted" targets will fail disconnect after object completed and riding back on APEX.
Whenever game crash and restored, the mission got reset, player will get stuck in APEX heading back, with their completed mission status reset and missing.
Other types of missions still frequenty disconnect crashed, but when restore the connection, game progress can be restored. These missions are "flag" type, like downloading data, get item, kill specific single target. The frequency of disconnection has not got reduced to a visible level.

3. It seems there is a dead countdown when player stuck in an env like auto cruise or taxi, or simply standing in stations without any inputs.
Server/client will drop connection after around 20 or 30mins if there is not transaction between.
This totally compromised APEX baed long range ride game play, there is no where to save travel position, simply has to wait n see game running then crash.
Is this an intentional design to "save bandwidth"? If so then guess dev is not willing to pay money to boost server infrastructure at all.

If the game connection quality is like this till the console release, I congrate the dev for the efforts ruining the entire EDO.





Yet another waste of time after all those "fixes"


How can I get rid of this taxi? It takes hours to reach target planet and fall server disconnect when doing entry. After restart the game, I get kicked back to main star and has to do this bu****it again.

forums.frontier.co.uk
forums.frontier.co.uk




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QA audit on the pathetic patch released on 17th June:

Long loading screen then orange sidewinder.
Client cannot exit correctly and after kill and restart, same.

while 1
{
click_open_client();
_Loading screen for more than 1 min;
wait in mainscreen for over 1min;
see server connected; /* however galnet news is blank */
press solo;
_Loading screen for more than 1 min;
ship spinning screen for more than 3 mins;
Orange sidewinder crash to main screen;
kill client;
}

It's been around 1 hour after this fancy patch and still I cannot enter the game.
LOL

https://forums.frontier.co.uk/threa...connection-issue-here-now.577979/post-9315686

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QA audit on the pathetic patch released on 10th June:
FDEV you literally optimized NOTHING on server connection quality.
Now I got stucked in a never ending loop
while 1
{
APEX FSD on;
travel in 10mins;
entry target planet;
cobra(color?) crash to main screen;
kill client and relog in;
}


This is no longer just a mission server bandwidth issue. It starts displaying the overall server capacity overrun.
JOB WELL DONE FEDV!


PS. I had watched the nice view from Jaques station to Holloway Biology Centre MANY MANY times today and even now I found it cannot recover from client kill at all. It seems I got stuck in that APEX trip forever.

PSS. A new UI bug introduced to the onfoot mat window.
Have you guys really played this game before release it ?!

https://forums.frontier.co.uk/threa...connection-issue-here-now.577979/post-9287201

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Original content

  • First of all, this thread is an emotion discharge after suffering around 50 times+ of disconnections, especially most of them happened when I got things done and about leaving the mission area.
  • For those haters or kids, please do not follow. You are not worthy my time and in fact I dont expect replies discussing about "correct attitude as a user".
  • Ppl feel like to hear the "truth" but I don't tell "truth" here, instead I record facts, details of every disconnection here and add analysis on the behavior, to speed up the solution of such raging issue.
  • I feel angry because I care about this game. I dont even complain things like some key facility consoles not displayed properly or sometimes my character drop from station into terran or space, these bugs are self-recoverable or not impacting core play of this game. However disconnection is a functionality issue It's randomly happening now, totally breaking the game play, backstabing after player invested time on sneaking, interacting and combat, right before mission accomplished.



I'm not gonna put such reports to tickets, there are already tons of reports about this poor issue.
You waste my time, I slap right on your face in public.



All issues were captured in solo mode.
I notice only 10 pics allowed in single post, so will remove earlier ones when updating new ones.


May 25th 7:16 am
Ground mission took over 30mins finish off raiders, restored power, back to SRV for extraction suddenly lost connection.
When logged back:
1. Power regulator lost, mission not able to proceed.
2. All 18 killed raiders alive again and spawned near me, killed me instantly.
3. What I earned from this mission: 100000cr fine from mission giver.

May 25th 7:58 am
After I clear all those fines, I try to pick up another ground support mission.
1. Mission server keep refreshing for around 2 mins.
2. After that I saw second level menu, and it's refreshing for over 10mins and is still doing that now.
It's a shame mission server dosent even have a timeout design when handshaking with client.
I will keep client running to see if there is an end of such refreshing.


Untitled2.jpg


3. The mission window is still refreshing now (8:19am)
I just updated the web setting as suggested here:
https://customersupport.frontier.co...-Connect-To-Transaction-Server-error-message-
I keep client alive to see if there is an end with this updated windows setting.

Capture.JPG


4. The time is 8:50am, the mission server still refreshing endlessly. I'm gonna exit client now.
So it seems the connection from client to mission server is totally hang. It's no just disconnection, in this case, client does not know mission server is already dead. There is no any timeout/watchdog handling for client-mission server communications at all.

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May 25th 10:42 am
With the updated network setting, I was able to finish another ground mission.
However
1. When return to mission given starport, I cannot claim mission reward.
2. Whenever pressing "completing mission", menu directly bounce back to the main screen.
3. I tried to exit client and back to give it a try but the exist was not clean, hang black screen after clicking exit to desktop. I have to kill client with task manager.
4. After restart client, still cannot claim mission reward. This issue is not recoverable at all.
See how it goes after today's server patch later.


5. It's 2:37pm now, just logged in after receiving latest 3.5MB client patch, still cannot hand in finished mission.
Location is Jaques Station in colonia.

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6. It's 3:38pm now, Taupe Cobra when attempting login and try to collect mission reward in solo mode.
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7. Struggled to log in again. This time I climb back to my vulture.
On the mission board, it says no completed missions:

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On transaction board, the finished mission is there, no count down timer:

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Now I go back to station console: Mission is still there but not collectable. Pressing that "complete missions" will see screen refresh but nothing happens.

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8. It's 5:08pm now. Log in saw mission failure, probably due to time out.
I got fine again, 100000cr as usual.
Reputation and influence dropped little by litte as usual,
Just like the game did to me, killing my patience and confidence on dev little by little, as usual.

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Remember today: May 25th, 2021. The Humiliation Day of poor mission server connection quality.
From 7:16am to 5:08pm, one of the faithful customer did a parttime QA / test engineer job and slapped solid on the face about Odyssey mission server connection quality.
Put a beacon for this day on Sol system if this stupid problem cannot get fixed in next 3 or 4 patches.


I would not touch Odyssey for now and prevent everyone I know from buying it, not until I can finish 5 ground support missions back-to-back without any issues.
I know FDEV guys are pretty busy now, probably even pulling their QA / test engineer to do development coding.
So after each major fix published, I will offer free QA test by attempting to play 5 ground support missions back-to-back and put results here.

Clock is ticking now, make sure fix it properly and take the upcoming XB and PS players' server bandwidth counted, or another nightware will start real soon.
 

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Aha, today saw something intersting, the game is struggling to recover from cobra, among totally 8 cobras, it managed get recovered from once.
But overall, the timeout cobra issue is still there, more like a problem when releasing network bandwidth.
The current way for server detecting player going offline can misjudge activities like idling, long time APEX traveling, or long gound mission play as log off, disconnect those player's client from reaching server. Such situation is not recoverable unless close client and restart it.

APEX still not preferred doing ground missions as usually will cobra crash when entering planet (when loading ground base details)
 
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Or rather for venting and reaching bizarre conclusions? Fair enough. You may want to extend your warning to "Please do not read".
Please leave if you are not talking about the game situation or helping feedback to the dev.
I dont mind if dev ask me to live cast what is going on here.
 
2. Same time out disconnection issue still observed.
Where there is no transaction between client and server like:
a. playing in ground mission too long, like totally disabling power plants or
b. simply standing idle or in ship idle docked or afloat or
c. even not taking any mission, just afk for awhile or sitting in APEX for very long time in-system travelling
Game will dead cobra screen.
After kicked back to main screen, any attempt to re-enter game without totally exist client (or kill as most of such situation cannot exit cleanly) will still result cobra failure.

The current way for server detecting player going offline can misjudge activities like idling, long time APEX traveling, or long gound mission play as log off, disconnect those player's client from reaching server. When recoverd, APEX travel will start at the departure point not close to the place when game crashed.
This will waste considerable travel time as reported before.
I know you said not to reply, but ... meh.

It sounds like your connection or pc to me. I say that because I can play Horizons or EDO and my own pc or router (not sure which it is) will drop the connection annoyingly after a while if there is no internet traffic for a period. This happens almost exclusively when I use a hardwired connection (eg TP-Link powerline) but rarely when using a wireless connection. If I were to go on a long ttaxi ride with my powerline connection I can pretty much guarantee the disconnection you are seeing, once ED tries to swap data with the servers again. If I am streaming something else, twitch etc at the same time then the pc doesn't drop the connection and the long pause in ED doesn't then fail to connect to the server when changing instance, landing etc.

YVMV.
 
I know you said not to reply, but ... meh.

It sounds like your connection or pc to me. I say that because I can play Horizons or EDO and my own pc or router (not sure which it is) will drop the connection annoyingly after a while if there is no internet traffic for a period. This happens almost exclusively when I use a hardwired connection (eg TP-Link powerline) but rarely when using a wireless connection. If I were to go on a long ttaxi ride with my powerline connection I can pretty much guarantee the disconnection you are seeing, once ED tries to swap data with the servers again. If I am streaming something else, twitch etc at the same time then the pc doesn't drop the connection and the long pause in ED doesn't then fail to connect to the server when changing instance, landing etc.

YVMV.
I was playing with wifi all the time...
But I got your point, if such disconnect is caused by local network router policy, then I should get improvement by keeping internet connection with tube or whatever that let local router knowing this pc is doing internet access and bandwidth should not be disabled.

I make try later after meal.
Thanks for the hint : )
 
Please leave if you are not talking about the game situation or helping feedback to the dev.
I dont mind if dev ask me to live cast what is going on here.
Public forum. You know what that is? You want the issue tracker.

btw, I'm a contrary ***, so if you ask me not to do something, I'm just as likely to do it. Just like @Bottom Hat . :)
 
Public forum. You know what that is? You want the issue tracker.

btw, I'm a contrary ***, so if you ask me not to do something, I'm just as likely to do it. Just like @Bottom Hat . :)
I dont really appreciate your view of this thing as your point was assuming there is no issue, and you did not provide any help for those who suffers.

I arrived bubble in June 30, unlocked every engineer and fully modified 5 suits/weapons under the situation of experiencing disconnect around 25 to 40 times per day.
I just finished verification, so far I was able to avoid disconnect for around 3 missions back to back, with the information CMDR thistle provided.

However your reply nor issue tracker helped nothing on this.
I thank for those ppl help me getting out of trouble, unfortunately, you are not included.

Have a nice day and feel free if you feel comfortable texting more under this post.

 
I know you said not to reply, but ... meh.

It sounds like your connection or pc to me. I say that because I can play Horizons or EDO and my own pc or router (not sure which it is) will drop the connection annoyingly after a while if there is no internet traffic for a period. This happens almost exclusively when I use a hardwired connection (eg TP-Link powerline) but rarely when using a wireless connection. If I were to go on a long ttaxi ride with my powerline connection I can pretty much guarantee the disconnection you are seeing, once ED tries to swap data with the servers again. If I am streaming something else, twitch etc at the same time then the pc doesn't drop the connection and the long pause in ED doesn't then fail to connect to the server when changing instance, landing etc.

YVMV.
I just finished 3 missions back to back with tube running in background. It works!
Many thanks for helping me CMDR o7.

I suffered around 25 to 40 disconnects daily and now I can grind rest of my gear and back to colonia in time !!!
 
I dont really appreciate your view of this thing as your point was assuming there is no issue, and you did not provide any help for those who suffers.

I arrived bubble in June 30, unlocked every engineer and fully modified 5 suits/weapons under the situation of experiencing disconnect around 25 to 40 times per day.
I just finished verification, so far I was able to avoid disconnect for around 3 missions back to back, with the information CMDR thistle provided.

However your reply nor issue tracker helped nothing on this.
I thank for those ppl help me getting out of trouble, unfortunately, you are not included.

Have a nice day and feel free if you feel comfortable texting more under this post.

Good good. This diatribe won't help either. ;)
 
I tried your suggestion, it did not work for me. Once in game I have about 4 minutes before the game crashes. I am in the US, Central Region, and the crashes are not getting better they are getting worse. None of my other games have this issue.

What I mean by worse is a week ago I was playing in Ultra with no issues, in fact I was enjoying game. Then little by little errors started to happen, first the stuttering, then the lockups, and now the crashes to the desk top. I just got to the point of why bother anymore. My time and money is just as important as theirs.

I work in the financially industry and if this was happening at my place of business on a daily basis heads would roll.

Anyways, I am happy that the players that are able to play can, and I can only wish that will fix it for the rest very soon.

Oh and my specs are in my sig.
 
I tried your suggestion, it did not work for me. Once in game I have about 4 minutes before the game crashes. I am in the US, Central Region, and the crashes are not getting better they are getting worse. None of my other games have this issue.

What I mean by worse is a week ago I was playing in Ultra with no issues, in fact I was enjoying game. Then little by little errors started to happen, first the stuttering, then the lockups, and now the crashes to the desk top. I just got to the point of why bother anymore. My time and money is just as important as theirs.

I work in the financially industry and if this was happening at my place of business on a daily basis heads would roll.

Anyways, I am happy that the players that are able to play can, and I can only wish that will fix it for the rest very soon.

Oh and my specs are in my sig.
I think in your case it is more likely to be a bandwidth issue between your PC to ISP(your telecom company), especially you experienced even worse when running other streaming stuff in the background. The addtional traffic that streaming generated will travel thru your router and out to the lSP. When reached ISP side, the traffic to youtube and ED will be split and handled by different ISP netgates toward youtube and ED servers seperately. So if the issue is between your local telecom company to fdserver, your streaming should not make your game connectivity worse. Then the problem should be still hiding between your PC to your home router then from your rounter to local telecom company.
 
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