It is possible (Windows 10 in particular) that power management is turning off your usb hub. You can try going to device manager\universal usb controllers -right click and select properties of all usb hubs. Select the power management tab and untick the "allow computer to turn off this device to save power" box. May help, may not but woth a shot.
CV1 problems - hdmi disconnects - confidence at a low
- Thread starter Mosait
- Start date
It could be your windows. I had a similar problem with my usb ports. Some where my usb drivers got corrupted. Reinstall Windows, do a clean install of USB drivers (they should be there if you have a custom computer) and Nvidia drivers. And then try to set up rift. 90% of the time all these hdmi disconnect problems go away.
I finally got a response from Oculus yesterday after finding out the replacement cable didn't fix the issue. I'm now waiting for the shipping label (they said it could take 1-3 business days to send the label) so I can send back the defective Rift.
Hopefully, they don't try and blame me for their defective product, and send me one that works this time.
Hopefully, they don't try and blame me for their defective product, and send me one that works this time.
thats good to hear. I may need to send mine in too 
. hope you get it sorted out.
. hope you get it sorted out.They just sent me an email with the label. So, just dropped it off at UPS, and they said it'll get there in two days.
The one thing that has me on guard is Oculus stating they will "inspect" the rift once received. I'm wary, not because I did anything to damage it, but bc I don't trust them at this point.
I do understand the necessity to examine a returned piece of merchandise. I just don't trust them...I don't know why. And, no it has nothing to do with facebook. I don't like facebook. The actions of Oculus are more reflective of Oculus itself than facebook. That's my perspective at least.
The one thing that has me on guard is Oculus stating they will "inspect" the rift once received. I'm wary, not because I did anything to damage it, but bc I don't trust them at this point.
I do understand the necessity to examine a returned piece of merchandise. I just don't trust them...I don't know why. And, no it has nothing to do with facebook. I don't like facebook. The actions of Oculus are more reflective of Oculus itself than facebook. That's my perspective at least.
Just to say I was having exactly the same problem as do a lot of people it seems. The one thing they seem to have in common is that they brought the Inateck card on Oculus's recommendation. I think it's the card that's the issue and has intermittent power glitches. I left the sensor on the card and moved the headsets USB to my mobo's usb3 connection (even though Oculus said they wern't good enough) and now it's fine and has been for days.
Except the problem I was having, as well as many others, is that the cable connection at the headset is the issue. All I had to do was slightly touch the cable there, or move it slightly and it would disconnect.
The inateck card wasn't the issue.
Don't expect to get your RMA'd unit turned around anytime soon, even though they supposedly ship new units in 2 days now. I sent mine back two weeks ago and it arrived there on the 7th July, it is now the 18th and I've still not heard anything about when my replacement unit will be sent out.
Like you say, apparently all they are supposed to be doing is checking the contents of the box to make sure I sent everything back and then just shipping out a new unit. So why the big delay? 10 days for me now since they've had it. I put in a support ticket asking for an update and they just said that the process is automated and I'll get an email when my new unit is shipped out. I put in my original support ticket for the issue I was having on the 23rd of June, nearly a month now and I can't see me getting a replacement this week.
Sorry to hear about the delay. Hopefully you hear something soon.
I'm not surprised by the delay after how long I waited before they emailed me a return shipping label. This whole process has been very frustrating and discouraging.
Yes, there sure is some problems with the Inateck fresco logic usb extension cards. Bought one just because it was recommended by Oculus and because I was using almost all resources of the built in ports already.
With the Rift and sensor alone on the Inateck, there were disconnects every 5 minutes or so. With the Rift in the Motherboard ports. No problem.
Thought I use the Inateck for other peripherals instead then, but experienced pops and crackes with a Plantronics USB headset plugged in to the Inateck, went away when headset in other ports.
ASUS X99-deluxe, 5820K, 16GB, Win10Pro64.
Just out of interest, for the people reporting issues with the Inateck cards are you using the latest downloaded drivers from the website or going with the microsoft ones that get picked up automatically (Win10 64bit)?
The reason I ask is because when I installed my Inateck card last week I noticed that Oculus Home was complaining I should update the drivers, however it was working absolutely fine. No disconnects or anything.
A quick google revealed lots of issues when people attempted to update the drivers, newer ones removed the error in Home but caused all sorts of performance/sound/disconnect type issues.
If people haven't already tried it I'd recommend going back to the standard microsoft drivers and see how it performs, mines been perfect since I installed it using those drivers.
The reason I ask is because when I installed my Inateck card last week I noticed that Oculus Home was complaining I should update the drivers, however it was working absolutely fine. No disconnects or anything.
A quick google revealed lots of issues when people attempted to update the drivers, newer ones removed the error in Home but caused all sorts of performance/sound/disconnect type issues.
If people haven't already tried it I'd recommend going back to the standard microsoft drivers and see how it performs, mines been perfect since I installed it using those drivers.
Have you confirmed that the rear LEDs don't work by taking a photo of the HMD with an older camera (which can see the leds)?
The reason I ask, is that I too thought my rear leds were faulty, until I found this trick.
Every time I went to look rearward, I turned to the right, and I couldn't get rear tracking working. Then I found that if I turn left rather than right, it worked ??? I've determined that my Rift needs to be "trained" every time I put it on. I first look left towards the rear, and tracking works. If I look right , straight after putting the HMD on, rearward tracking doesn't work.
I hope this helps in your case.
Well I've sent it off for RMA now. I didn't know about being able to photo the LED's at the time, however I did cover the front of the HMD to make sure the rears weren't working. In ED it greys out the colours a bit when it has lost tracking, so I could tell the rear tracking wasn't working properly.
To be honest having to look left before you can look right to get the rear tracking working doesn't sound that great either, as in it's not working as it should do. My camera sits dead centre above me, so whether I turn one way or the other first shouldn't make any difference.
https://www.dropbox.com/s/o9fw3e90rfz7nsi/Oculus hardware error.mp4?dl=0
USB reinstalled/Oculus reinstalled/- updated - plus yes I've actually plugged it in as instructed! - yes it worked for 15 mins till using it killed it
Support ticket sent to Oculus including all debug/log files plus video and pictures to show connection and PC spec - https://forums.oculus.com/community...-for-bug-reports-for-consumer-rift-1-3#latest
Really looking forward to the email or message that asks me if if i've run the compatibility tool (again) or maybe plugged the rift into a cat flap by mistake !
After waiting so long to receive this beast, building a windows PC and seeing what it can do and then CV1 dying while watching is quite sad...
USB reinstalled/Oculus reinstalled/- updated - plus yes I've actually plugged it in as instructed! - yes it worked for 15 mins till using it killed it
Support ticket sent to Oculus including all debug/log files plus video and pictures to show connection and PC spec - https://forums.oculus.com/community...-for-bug-reports-for-consumer-rift-1-3#latest
Really looking forward to the email or message that asks me if if i've run the compatibility tool (again) or maybe plugged the rift into a cat flap by mistake !
After waiting so long to receive this beast, building a windows PC and seeing what it can do and then CV1 dying while watching is quite sad...
Right thanks for letting me know. I'll get back onto them then as I've still not heard anything yet.