- Chaotic management, you never know what you will be doing next month or next week and a lot of time things do not make sense
This, at the minimum, is true. It is simply absolutely inexcusable to have four CTDs in 20 minutes on a livestream by an actual popular streamer. It means the marketing department were unaware that the game was that buggy, or they didn't care about how that could badly affect the game.
And that's before you had this patch that supposedly fixed so much.... and yet killed the login server for a couple of hours. That's literally just the product of people having no sense of direction on what should be the priority in terms of fixes.