I like the fact I earned every single credit in my account by myself. I did that. Not that NPC did that and because I ordered it to, I get a cut.
I also like this fact. I'm guessing a part of your pre-emption would be along the lines of me seeing some form of 3rd party management as a part of my own success. It's a complex issue, like you say to each their own and Frontier get to make all those difficult decisions. I agree they probably already have.
I think the brunt of my own frustrations, especially after taking a 12 month off Elite and coming back to see nothing had changed, is that not enough of those decisions have been made 5 years in.
I think the almost unique relationship between developer and consumer within the realms of this kind of environment, the "community driven" claims over this incarnation of Elite are commonplace, but rarely evidenced. That opinion alone, explains to me 90% of everything said on these boards, and more so off them in the groups I belong to.
Address that, and many things could be accomplished.
While "we" have to be mindful that ultimately the decision makers guide the development, that guidance needs to be more focused on the consumers of the game that are invested now, rather than the very polished Minimal Viable Product that is so transparently sensitive to market forces that "we" are getting.
The original Elite was so successful, and so fondly remembered, not only for the fact the two guys managed to get the whole thing on one floppy disk (although that certainly aided in its popularity), but also because it CREATED a market rather than just fulfilling market need.
More of that thinking, less of MVP with a Scrum backlog with screwy priorities, and 'we" gets bigger and stronger and complains a lot less.
Because it's that simple ;-)