my codex statistics says I sold exploration data worth 697.000.000 cr. - see screenshot 1
According to the rank up table* I should already have been given the rank Elite I .... but, during update 11 the counter got stuck at 40something percent - which happened during my trip to Colonia and back to the bubble. My rank progress bar didn't show any movement when I sold exploration data. It was 'stuck'.
Then, after update 13 the progress bar began to move again when I sold exploration data. Still the counter says with almost 700 million worth of data being sold my rank is still Elite with 51% done towards Elite 1. - see screenshot 2
That can't be.
I sent two tickets and got no response. Then I turned again towards frontier customer support - this time with my 3rd cmdr account in this game and responded to an old issue via e-mail. Got a response there, but not very satisfying. Frontier says my rank is fine as it is - but does my counter move now is the question they are interested in. Which wasn't the question. I assume they must have mixed up my accounts ...
Is there any other way to report a ticket to frontier which will be answered within a considerable period? My two tickets (report a bug) still got no answer (weeks ago!).
* elite fandom states one Elite rank step-up per 320.000.000 cr. worth of sold exploration data.
According to the rank up table* I should already have been given the rank Elite I .... but, during update 11 the counter got stuck at 40something percent - which happened during my trip to Colonia and back to the bubble. My rank progress bar didn't show any movement when I sold exploration data. It was 'stuck'.
Then, after update 13 the progress bar began to move again when I sold exploration data. Still the counter says with almost 700 million worth of data being sold my rank is still Elite with 51% done towards Elite 1. - see screenshot 2
That can't be.
I sent two tickets and got no response. Then I turned again towards frontier customer support - this time with my 3rd cmdr account in this game and responded to an old issue via e-mail. Got a response there, but not very satisfying. Frontier says my rank is fine as it is - but does my counter move now is the question they are interested in. Which wasn't the question. I assume they must have mixed up my accounts ...
Is there any other way to report a ticket to frontier which will be answered within a considerable period? My two tickets (report a bug) still got no answer (weeks ago!).
* elite fandom states one Elite rank step-up per 320.000.000 cr. worth of sold exploration data.
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