Noticed too that it runs way better and I could even play a whole Hour uninterrupted but it's just frustrating and I hope that the Problem will be completely gone soonI've gotten emails from the support crew. At first they gave me the usual suggestions: check my antivirus permissions, delete cookies and cache from steam etc. Today, though, I got an email saying there was a server side issue causing this that should be resolved now. It is better than yesterday, when it was disconnecting every five minutes. Today I can play for half an hour or so before it boots me off and I have to log out and back in. But still far from optimal.
Franchise server issues since update
- Thread starter criswaller
- Start date
I tried to play a few minutes ago and got booted off within 3 minutes.
Thanks for the Tip. I thought it really only works by returning to the Main Menu. Will save so much Time. Really hope though that it will work normally soon. Some of my Animals are inbreeding
In the past the approach used by turkeyfox worked for me too. If I went to my desktop and opened my web browser and went to another site, then returned to the game, it would register that I was online. Unfortunately, this hasn't been working with these more recent disconnects. I have to log out of my zoo and then back in, which always takes a while. Rinse, repeat next time it disconnects.
Also, trying to buy animals from franchise trade center is frustrating. I just want a pair of swans, but not only are there almost no females available, when I try to purchase one of the few that is, the server gets and internal error. Looks like the male swan is going to have to be lonely for a while...
Also, trying to buy animals from franchise trade center is frustrating. I just want a pair of swans, but not only are there almost no females available, when I try to purchase one of the few that is, the server gets and internal error. Looks like the male swan is going to have to be lonely for a while...
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I can't buy any animals from the market. I sometimes start my zoo with 0 cc, even though I do have over 2 million. When I sell animals, everytime one gets bought, I get kicked off from the server (ESC button works to play on). The animals don't get removed from the trade center and I do not get the CC. I can restart the game to see what animal got sold, but it is hard to see if I got any CC for it. Everytime an animal gets moved, matures or gets born, I get one of the two error messages. I will try to close my franchise, deinstall the game, remove all files and folders connected to the game and reinstall fresh. Maybe some corrupted file did not get correctly updated and causes the issue, since not everyone seems to have problems.
For everyone interested: Deleting the franchise did the trick. Played for a while now with absolutly no error messages
Definitely don't want to do that. So much Work in that. I just hope it won't take too long to get fixed. But good that you were ready to make that Sacrifice and that it helped
Never mind... after adding the Tigers I get the issue again. If that is a coincidence or actually has something to do with the tigers, I will not know. For now I play a different game until this issue is addressed.
By the Way, does someone know a Way of buying Animals without needing to rely on extreme Luck? Tried it yesterday by opening a new Zoo with absolutely nothing besides a Trade Center in it and could only buy a Tiger and then it didn't work again. So some of my Animals are still extinct in my Zoo or need to inbreed
Buy one animal, go to main menu, open a new zoo, buy one animal. Rinse and repeat. One animal at a time seems to be the new standardBy the Way, does someone know a Way of buying Animals without needing to rely on extreme Luck? Tried it yesterday by opening a new Zoo with absolutely nothing besides a Trade Center in it and could only buy a Tiger and then it didn't work again. So some of my Animals are still extinct in my Zoo or need to inbreed
Perhaps we need to start a new Issue Tracker ticket and demand that it not be closed as "not a bug." There are too many of us experiencing this. We need to discover the root cause. Frontier, are you listening?
I've noticed (as Moorwiesen says) that I'm able to buy one animal if I do it almost immediately when opening my zoo. So I put on all the filters for exactly what I'm looking for and buy one animal. If I see more animals I'd like I quickly move to another zoo and hopefully it's still there so I can buy that one too.By the Way, does someone know a Way of buying Animals without needing to rely on extreme Luck? Tried it yesterday by opening a new Zoo with absolutely nothing besides a Trade Center in it and could only buy a Tiger and then it didn't work again. So some of my Animals are still extinct in my Zoo or need to inbreed
Ok, I guess then I'll try it like that. Need so many Animals. It will be pretty annoyingI've noticed (as Moorwiesen says) that I'm able to buy one animal if I do it almost immediately when opening my zoo. So I put on all the filters for exactly what I'm looking for and buy one animal. If I see more animals I'd like I quickly move to another zoo and hopefully it's still there so I can buy that one too.
I've had some back and forth with support via email, and as of this AM it at least sounds like they are still trying to solve the issue, which has been reported by "other people" as well. They say a fix isn't likely to be immediate, since it's the holidays. Perhaps this is the unfortunate confluence of a new xpac that results in heavy Franchise server traffic and the holidays, with more people out on vacation? Frustrating, since some people were probably hoping to have some play time over the holidays as well. I'm getting too frustrated to play on Franchise, not knowing when the next crash is incoming. I am probably stuck with the various offline play options until this is resolved. Shame, since one of the things I like about Franchise is being able to purchase decent animals and to be able to move animals between zoos to mix and match etc.
At least great that there are still People responding, even though it's unlikely that it will be fixed before the Year ends which is a Shame because it got more annoying and unplayable since yesterday It is absolutely unplayable at the moment. Yesterday late at night (CET) it was somehow possible but today disconnects every two minutes and the franchise market an absolute mess. Like this I can't just build anything, not even to speak about restocking some animals to continue breeding.
I just don't get it why Frontier "always" manages it screwing up this game right before the holiday season. Except the emergency team everyone off in their well deserved holidays and the franchise mode goes bananas.
After quite some time off, I just started a new franchise zoo recently and I was planning really to sink some time in it in my holidays and maybe add the missing DLCs. But no once again I just can't play. Splendid!
I just don't get it why Frontier "always" manages it screwing up this game right before the holiday season. Except the emergency team everyone off in their well deserved holidays and the franchise mode goes bananas.
After quite some time off, I just started a new franchise zoo recently and I was planning really to sink some time in it in my holidays and maybe add the missing DLCs. But no once again I just can't play. Splendid!
Will post my problem here too as there are only franchise players in this thread;
I got a new problem today in Franchise mode. I have bought a bunch of the new animals but haven't put any of them in zoo's yet, as I was focusing on getting the zoo's ready.
But today I was ready to put the new animals in the zoo. The problem is though, that I can't! Every time I try to put any of them in a zoo I get an Internal error message and get the "you are offline" for a few minutes. This problem ONLY occurs when trying to place one of the new animals from the latest pack. When i move another animal from trading post to a habitat it works just fine, but all of the new ones seem to bug the game out.
Have anyone else experienced this in Franchise?
Edit: I did a verification of the game files and that did not help
I got a new problem today in Franchise mode. I have bought a bunch of the new animals but haven't put any of them in zoo's yet, as I was focusing on getting the zoo's ready.
But today I was ready to put the new animals in the zoo. The problem is though, that I can't!
Every time I try to put any of them in a zoo I get an Internal error message and get the "you are offline" for a few minutes. This problem ONLY occurs when trying to place one of the new animals from the latest pack. When i move another animal from trading post to a habitat it works just fine, but all of the new ones seem to bug the game out.Have anyone else experienced this in Franchise?
Edit: I did a verification of the game files and that did not help
Yes, all sorts of bizarre things are happening. Last night I managed to get the my fox-breeding zoo to run for about 5 minutes... and found that every single one of my newborn foxes, over 120 of them, had somehow wound up in the Trade Center! Tracing down their parentage is sure going to be fun when the game starts working long enough to do so...