Guest getting stuck in gridded zoo areas

This issue has been posted to the bug report many times but because people do not corroborate the reports on time it gets lost and nothing is changed about the situation. In gridded zoos (or zoo areas) guests get stuck walking in circles. They eventually form giant baitballs with hundreds of guests and staff inside the baitball. You remove the guests group by group from the bait ball move away from the area for a minute and the bait ball has reformed at the exact same spot with new guests. It's making playing gridded zoos pretty much impossible which seriously hampers gameplay for me as I love building gridded. The latest issue tracker link is posted below. If you notice this issue, please respond so it can be fixed.

 
I've noticed guests get stuck in some places, but I hadn't made the connection with those areas being gridded. Thinking about it, this makes sense, though. It also explains a recent issue I had with workers in a particular zone complaining about their job, and eventually rage quitting (even when they are not far from break rooms and I give them raises and training they never use). They get stuck inside these big balls of guests that form, often in gridded food courts I have made.

People say restarting the game gets rid of the issue, but that hasn't worked for me. The only way I can fix it is to delete the part of the walkway or plaza the people are stuck on, and when they all disappear, I hit ctrl Z to undo the change (but the guests don't respawn in that spot). It eventually happens again, though.
 
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