Help needed please - need to re-install

[BaldEagle]

I suddenly today cannot get ED to run - it does not get beyond the Main Menu and can't connect.
All my other stuff on the PC seems to connect fine.
The Frontier solution is to de-install and delete all files, before re-installing. That is fine except I do not want to lose all my years of records/logs.
Apart from the logs directory, is there anything else I should save ... Please [smile]
I have raised a bug report, but when I do get a response I expect it will say to follow the Support guide!
Any other ideas would also be welcome.

 

[[VR] optimal_909]

Sorry I can't help, but at least you made my issues (bugs) with Beluga outfitting insignificant.

Best of luck with saving your data!

 

[mp4x]

I suddenly today cannot get ED to run - it does not get beyond the Main Menu and can't connect.
All my other stuff on the PC seems to connect fine.
The Frontier solution is to de-install and delete all files, before re-installing. That is fine except I do not want to lose all my years of records/logs.
Apart from the logs directory, is there anything else I should save ... Please [smile]
I have raised a bug report, but when I do get a response I expect it will say to follow the Support guide!
Any other ideas would also be welcome.

'Validate Game Files'

Did that pass or fail?

Apart from your logs, a copy of your key-binds would be advised

 

[Smykes]

No need to panic.. all your progress is held on ED servers..

If you need to re-install all you need is to copy your keybinds

https://forums.frontier.co.uk/showthread.php/299065-How-to-save-your-keybindings

.. uninstall the game using the game launcher Options
re-install it thru the same game launcher using Alternative Download Method and Validate Files both ticked

then copy over your keybinds file to its original location

Its a drastic measure but sometimes a file does get corrupted or isnt properly patched and a re-install is the only logical solution.

good luck

 

[BaldEagle]

'Validate Game Files'

Did that pass or fail?

Apart from your logs, a copy of your key-binds would be advised

No need to panic.. all your progress is held on ED servers..

If you need to re-install all you need is to copy your keybinds

https://forums.frontier.co.uk/showthread.php/299065-How-to-save-your-keybindings

.. uninstall the game using the game launcher Options
re-install it thru the same game launcher using Alternative Download Method and Validate Files both ticked

then copy over your keybinds file to its original location

Its a drastic measure but sometimes a file does get corrupted or isnt properly patched and a re-install is the only logical solution.

good luck

Thank you for the responses Commanders. I am tied up now, but will try the suggestions. ++1

 

[BaldEagle]

I did a re-installation and ED now loads OK using IPv4. IPv6 is still disabled and I think this was the root of the problem. It had been working fine since 2.3.
I saved my bindings but the new creation seems to have picked up my settings somehow
I will copy over my logs later, but so far all seems well - thanks, Commanders for your feedback.
Back to getting my Dolphin's ('Space Hopper') FSD up to a decent upgrade before my next trip ...