How do I get a refund?

[Welsh Wizard]

If you were worth my A-game...

When you can throw a decent insult, I may return the favour.

I dont believe you can raise yourself above D grade lightweight. You had a couple of opportunities to make a decent point or amuse and you fluffed it.

Whatever, frankly I dont care, I am far more interested in getting my money back than wrecking your outsize ego with words. Say something useful or find another thread.

 

[Wardefined]

If you parse again what I wrote you will see that in that text I was making the following points:

1. Frontier ought to be dissatisfied that its customers are unhappy with the buggy game they preordered
and
2. They should be especially disatisfied if their customers no longer wish to preorder their future games (losing profitable early sales).

Have I made that clear enough for you?

You are, obviously, a very discerning customer. Yet, you've put over 2700 hours into Elite Dangerous, and the feedback for prior launches such as Horizons was not at all unlike what is being said here today.

Perhaps Frontier is accustomed to succeeding in spite of a rough launch. Have you ever considered that the few customers that become so upset that they leave are far outweighed by those that stick around for 2700+ hours of game time?

 

[CMDR_A1R]

I dont believe you can raise yourself above D grade lightweight. You had a couple of opportunities to make a decent point or amuse and you fluffed it.

Whatever, frankly I dont care, I am far more interested in getting my money back than wrecking your outsize ego with words. Say something useful or find another thread.

he must be one of those forum gankers and instead of shooting his lasers, shoots his mouth off, never mind lol

 

[CMDR_A1R]

Personally I couldnt imagine putting together 100gb worth of code, 3d rendering, modeling, texturing, cross-platform compatibility into a game, its simply mind boggling.

I remember back in the day when you typed code from magazines back in the early 80s and even that, I made the odd mistake before learning Pascal, C++ etc.

I know they use game creation software now to make the job a lot easier but frankly OMG OMG, the amount of code in this must be huge.

 

[EBOLACHAN]

did I hear this is an FDev sound dev appreciation thread?

 

[Lone_star]

No excusing a bad launch.. but I have to admit I have little sympathy for anyone that pre-orders games. I learned not to do that like 15+ years ago.

 

[Welsh Wizard]

You are, obviously, a very discerning customer. Yet, you've put over 2700 hours into Elite Dangerous, and the feedback for prior launches such as Horizons was not at all unlike what is being said here today.

Perhaps Frontier is accustomed to succeeding in spite of a rough launch. Have you ever considered that the few customers that become so upset that they leave are far outweighed by those that stick around for 2700+ hours of game time?

Of course- like I said, if you like Odyssey at release, then good for you, man. I dont like it at all, and think it is quite some way below the quality line I am prepared to accept at this time. I just want a refund.

And since you helpfully point out plenty of people will be happy with the release, more than enough that FDev can have no objections to refunding me and others like me.

 

[Welsh Wizard]

No excusing a bad launch.. but I have to admit I have little sympathy for anyone that pre-orders games. I learned not to do that like 15+ years ago.

Textbook victimblaming.

Take a look at yourself my man: You are blaming the innocent recipient of a shoddy product rather than the company who sent it out.

My response: Get knotted. I wont tolerate bullies, so jog on.

 

[CMDR_A1R]

pre-ordering games isnt the issue, its been officially released bound to have bugs buying it early or not

 

[Lone_star]

Textbook victimblaming.

Take a look at yourself my man: You are blaming the innocent recipient of a shoddy product rather than the company who sent it out.

My response: Get knotted. I wont tolerate bullies, so jog on.

Whoah dude.... relax.

I actually am totally with you on the victim blaming. All the people saying "You should know better than to try and plan on launch day" are honestly just pathetic. Customers should expect a product to work. The claim that "all games have these kinds of issues" is also nonsense. Plenty of games don't have their backend fall over and become unplayable just because a new release or patch dropped.

I'm just saying - pre-ordering is foolish and that's been common knowledge for a REALLY long. In fact, I personally think pre-ordering ENABLES this bad behavior by gaming companies. (and now we've gone from pre-ordering to early access! Although that has resulted in some gems like subnautica... so who knows)

 

[Lone_star]

pre-ordering games isnt the issue, its been officially released bound to have bugs buying it early or not

It's certainly not the only (or even the main issue).. but IMO it does play a role in enabling bad behavior by gaming companies.

 

[Mersozz]

....I'm just saying - pre-ordering is foolish and that's been common knowledge for a REALLY long. In fact, I personally think pre-ordering ENABLES this bad behavior by gaming companies....

Can't disagree with this, either. In my case, I went against my own better judgment. I used to wait until PC Gamer reviewed a game before purchasing. I think in this case, being a huge fan of EDH, I threw caution to the wind.

I'm confident it will be fixed in time, but that pretty much closes the chapter on pre-ordering for me.

 

[Welsh Wizard]

pre-ordering games isnt the issue, its been officially released bound to have bugs buying it early or not

My take is that at official release for a piece of entertainment software some non-gamebreaking bugs are inevitable but it should at least be playable and somewhat pleasing to play. In my opinion this currently fails that test on the first count (servers down for hours) and (for my experience at least) also the second count. Doubtless improvements could be made but, heres the nub, I dont feel inclined to give FDev the benefit of the doubt when it comes to fixing their products. Their history of fixing longstanding bugs suggests FDev fixes might well be late or indeed never.

 

[ZuluOscarAlpha]

I couldnt imagine putting together 100gb worth of code, 3d rendering, modeling, texturing, cross-platform compatibility into a game, its simply mind boggling

It's mostly just the 4k textures At this point I'm surprised there aren't more games where HD texture packs are an additional download option rather than the default.