How to recover deleted game progress?
- Thread starter Vangrout
- Start date
When I accidentally deleted my save by accident (don't ask and spare my blushes), support were able to restore most of my save from a backup. I lost all my exploration data and bounties not cashed but kept the ships and modules that I had at the time of the backup.
I did contact support immediately and IIRC I was told it was a one-time event.
I hope Vangrout has similar luck.
The site works just fine.
customersupport.frontier.co.uk
Lost in-game assets on PC.
If you believe that you have lost your ship, modules, or credits as a result of a bug; please use the button below to contact our support team. - Please note. If your query relates to in-game ext...
customersupport.frontier.co.uk
https://support.elitedangerous.com the site does not start even through vpn
Quite possible that using said VPN is maybe your issue with getting on the site then.
Try turning it off.
Page not found.
This is up and running though:
Lost in-game assets on PC.
If you believe that you have lost your ship, modules, or credits as a result of a bug; please use the button below to contact our support team. - Please note. If your query relates to in-game ext...
customersupport.frontier.co.uk
Did you actually try my link? Yours, does not work, mine does.
Generally they are quicker than 72 hours.
Because that doesn't exist. Did you make the address up?
Support site is at https://customersupport.frontier.co.uk/hc/en-us as @Zieman and @MickyG1982 has said.
Yet another example of the botched "elitedangerous.com" site, as far as I can see there is no link to support on there at all.
Last edited:
Thanks, but actually as @MickyG1982 indicated.
Oh dear, brain fade on my part there, post amended, thanks. Need coffee....
Oh dear, brain fade on my part there, post amended, thanks. Need coffee....
#metoo Not wanting to nitpick there, just that credit where credit is due.