I can’t access my old Franchise

I spent 26 hours in the beta making my franchise and the resume button shows my old save, but when I go to “Franchise” it doesn’t show on the list. When I click the resume button, my zoo loads for 1 second and then fades out. Is there any way to recover this save and have it correctly in my franchise?
I really want to continue where I left off!
 
What's NOT available to play?

  • Sandbox Mode (however, you can replay both maps as often as you like, with the available in-game mechanics and economies).
  • Saved Games; you can save your progress at any time during the Beta, but all saved games will be invalidated upon launch.
  • None of the Deluxe Animals (Komodo Dragon, Pygmy Hippopotamus, Thomson's Gazelle) as well as some other already announced animals; Planet Zoo Beta focuses on a wide selection of animals, with the rest being available upon launch.
  • Full Career Mode (you only have access to Scenario 1).
 

Chante Goodman

Community Manager
Frontier
Hey Lunalure, your Franchise save is not available now the game has launched. We made people aware that their save might not have been able to carry over from the Beta, and we confirmed this to be true. However, if you saved any blueprints, you should still be able to access those!
 
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