Issue with animal space/ climbing area

I’m having issues with both animal navigable land area and climbing area since the update, the animals have plenty of space and climbing platforms but the m2 is either 0 or very low (not what it actually is) and it’s effecting the animal welfare
 
I'm also having this issue but only with the climbing area. Sometimes I find that ALL my exhibits have 0 m2 of climbing surface, which is not correct as before all of them had enough climbing area.
 
This issue actually goes back to patch 1.2.4 in May when they changed the navigation mapping to be handled before the game loads instead of in-game.

I voted on this issue in August along with the food quality problem, protestors not leaving, and staff not able to access habitats and/or staff facilities. Patch 1.3.1 fixed the food quality and protestor issues.

I still had staff issues (starving animals), climbing equipment not calculating, and now had guests getting stuck on paths. These were fixed for me in Sept. patches 1.3.2 and 1.3.3 when they "tweaked" the navigation, even though the climbing equipment issue had never really been addressed. It is still an open, but confirmed, issue.

Many players are still having problems with the climbing equipment along with space calculation issues. So in October, they asked for save files, which makes it appear they cannot reproduce the issue or don't know what's causing it? I hope it can be fixed.

Perhaps it would be a good idea for players still having this problem to keep sending them your save files.

Anyway, here is the original report so you can add to it or vote on it. It may help.

https://issues.frontierstore.net/issue-detail/15310
 
I send in my save file month ago. Twice actually. Never got a reply. After such a long time, I would appreciate if they'd at least address the issue in some way.
This is a perfect example of the lack of communication. The issue has been mentioned by players in several threads, there would have been a bunch of opportunities to get back to it.

Entered the game earlier today again. At the moment, I have to delete every climbing structure in my game and place it back every single time. It's 20 minutes in my zoo before I can actually relax and play.
 
I send in my save file month ago. Twice actually. Never got a reply. After such a long time, I would appreciate if they'd at least address the issue in some way.
This is a perfect example of the lack of communication. The issue has been mentioned by players in several threads, there would have been a bunch of opportunities to get back to it.

Entered the game earlier today again. At the moment, I have to delete every climbing structure in my game and place it back every single time. It's 20 minutes in my zoo before I can actually relax and play.
you can just move it and undo it while the game isn't paused and it should work and save time. Sucks we have to do it in the first place
 
Yeah, it was your post where I saw Chante asking for save files on this, but by that time, I no longer had the problem so couldn't send one. But I still know how you feel. I had the problem when the protestors wouldn't leave. It took me an hour to reset all the climbing frames, and by that time, the protestors had taken over because of low welfare. It was really a mess.
 
you can just move it and undo it while the game isn't paused and it should work and save time. Sucks we have to do it in the first place
Hmm, personally it's the same as hitting delete and undo. But thank you for the suggestion! It basically took me so long, because I have a big zoo with lots of animals with climbung needs. With some I also have to check welfare, as tge game only notifies when welfare is red, but not orange. So a lot of my animals "suffer" without me noticing if I don't check after every restart. Which hurts the zoo reputation.
 
Hmm, personally it's the same as hitting delete and undo
Yeah, after most updates a "reset" of some items or other stuff is needed. (doesn't matter how you do it)
Always strange to have such bugs. I don't think it's the end of the world but really annoying. Seems to be more of an issue with older zoos.
(my day 1 zoo always needs some help after the big updates)
 
At the moment, I have to delete every climbing structure in my game and place it back every single time. It's 20 minutes in my zoo before I can actually relax and play.
With some I also have to check welfare, as tge game only notifies when welfare is red, but not orange. So a lot of my animals "suffer" without me noticing if I don't check after every restart. Which hurts the zoo reputation.

Definitely having the same problem here, with climbing as well as now, sometimes, water/diving. I've come to accept that every time I open the game, I'll have to plan enough time to go through a crash or two, then go through all my menus to check welfare and what broke since the last time I opened the file -- whether or not there has been an intervening update. I typically go overview - guest thoughts, then heatmaps for litter/pathing problems, then infrastructure for power/water maintenance, then animal welfare for climbing/diving loss, then I'll check each habitat and exhibit to see if my keepers are feeding and cleaning them. And then I can begin playing or building.

Most of the time I just go ahead with doing all of these checks, since I'm sitting down to play for an extended period, and because I love this game so much! But I admit there have been times where I know I only have a short window to play, and as a result have decided not to play at all, since I anticipate that I wouldn't have time to get anything done after I'd finished checking for things that got broken outside of my control.

I know a lot of people play with all those welfare settings turned off, so may only encounter these problems once in a while. That probably makes it harder for Frontier to identify and fix some of those problems, since they don't arise every time something happens, but rather only for those with particular settings on. And I'm sure that gets even more complicated since they don't really know which problems originate with frontier vs. steam vs. internet connectivity vs. each player's individual computer specs.

On my more patient days, my headcanon for this is that I'm the boss coming back to town to discover that my lazy employees haven't done their jobs while I've been away. So I kind of become like an inspector myself. I imagine that in real life climbing structures do need to be repaired through normal wear & tear, or that the paths have become worn down and need repaving, or that I'm draining and then refilling each body of water. But on my less patient days, I admit it's quite a chore to be manually asking the computer to recalculate all the things it had correctly calculated just a day ago!

And occasionally, I even think about it specifically as a management problem. When the mechanics check a habitat's barriers, why aren't they also checking the strength of the climbing equipment? When the caretakers are looking for trash, are they also reporting torn up paths or dilapidated bridges (my headcanon for pathing problems)? But I recognize that this headcanon is also a way of making excuses for the game and probably doesn't work for lots of other players (or even for me, on my less patient days!).
 
Having the same problem now with climbables and deep water needs with my grey seals in particular.

Luckily the climbables are a super easy fix.

Since my whole zoo design with my penguins and seals uses underwater pathing... the deep water glitch is not such an easy fix. Luckily its only affecting my seal exhibit so far, and not my penguins or polar bears.... yet.
 
It's actually gone for me with the last patch, although not mentioned in the patch note. So wheather it was intentioally and not mentioned or unintentionally because linked to another bug, it seemes to be fixed. :)

However, there is another calculation problem regarding climbing accuring. My koalas are marked as escaped, when climbing trees - even when they can not climb out of the habitat and are actually still in it.
 
Thanks for the info, @Swjosdotschka! That's good to know! The team were wondering if you know if there's a specific tree this is happening with, or just trees in general? We'd appreciate you sending us your save file too, if you'd be happy to? Thank you :D

Huh. Now that you ask, I realize it only happens with the eucalyptus tree. And the Koala is pretty high on it when I get the notification. Don't know for sure if they climb on any other tree in the habitat in general, though. And my apes are surprisingly lazy with climbing, so I also don't know if this might be a koala issue or an eucalyptus issue or a general issue. Sending in my save file after I got my work done. :)
 
Unfortunately the climbing frame calculation bug isn't fixed. I was wrong on that one :( Just accured to me again with the Mandrills and the Japanese macaque. However, I send the save file before starting the game, so maybe the issue is as well visible in my save file.
 
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