Nothing led me to that conclusion, that is why I backed the game. That is why they need to issue a full refund now.
Perhaps they should grant a request for a refund, but they certainly shouldn't offer one unless asked for. At any rate, I would say that they're under very little legal pressure to do so. You'd basically be looking at a private prosecution in the small claims court, which would be profoundly inconvenient unless you happen to live near Cambridge (by default cases are heard at the defendant's local County Court). Unless you want to lose a lot of money, you'd be presenting your own case, as you wouldn't be able to reclaim solicitor fees even if you win. You'd also have to pay a fee to have the case heard in the first place (probably around £25).
But if you're interested in going ahead, the best thing to do would be to seek advice from the Citizen's Advice Bureau and see what they say. Though to be honest, they probably have better things to do with their time...
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