LAUNCHER: Server Status: MAINT (not OK)

[CMDR Texas Stu]

I'd suggest making the launcher (and tools like Steam that connect to it) to represent the game as it currently is available, and when it's not...
Currently launcher shows "SERVER STATUS: OK". Currently launcher shows game playable but if you go through the process of loading the game it tells me (over and over) that maintenance is proceeding. Launcher doesn't mention downtime, currently or otherwise.
If the launcher were more interactive more players would press play (imo).

 

[John Stoutbeard]

Agree, I wish had a probe + status API to present the status.
I guess it's a manual updated thingy still.

 

[GraphiteGB]

Yea they need a multi stage display...

Login page split into 3 classes
NA status
EU status
AU-Asia status

Account data server file status...
DLC store status

Instance generator server status...
Mission board server status....

As many many people can be live streaming as every thing else but the login page is still up and running fine... as the servers are built up of many different sub systems that can remain up and allow play for those logged in...


Legacy and live modes are independant after login so would need 1 each...

 

[John Stoutbeard]

As many many people can be live streaming as every thing else but the login page is still up and running fine... as the servers are built up of many different sub systems that can remain up and allow play for those logged in...

That's why with infrastructure, SLA and Uptime we use probes to measure if the services in question is up.
For a commander waiting in the Launcher, he/she may require the

• login-services
• matchmaking
• and many additional services

A status takes this into account
a) Can they log on?
b) will they be able to do what they came to do? (play the game). if not, explain why and the expected return of service.

Region isn't a problem as such, the status-API request status per region for the commander in question. The Status-API would be a service in line with all the other services required to access the game-services.

It's quite common to solve service-availability and present it accessible manner where the consumer waiting / reading.

 

[John Stoutbeard]

It appears they have the APIs needed, but the Launcher is not using it. The Client is, this is from the game:

So it may not be too much trouble for a team to update the launcher, if they have the folks to do so.

 

[GraphiteGB]

It appears they have the APIs needed, but the Launcher is not using it. The Client is, this is from the game:
View attachment 336435

So it may not be too much trouble for a team to update the launcher, if they have the folks to do so.

The launcher is IE 11 based so not touching it is allways the best option... (having windows break IE11 settings has messed up the launcher at the same time.. lol)
They have dropped windows 7 support finaly from Elite so if it breaks on windows 7 they have the get out clause ready. so they need windows 8 to be dumped... and then they can push a real rebuild of the launcher and dump all this web page in a window crap they currently use..