Link your XBox One Profile keeps appearing.

The Nephilim · Jan 18, 2020

Afternoon all,

For some reason, this afternoon I seemed to lose all of my ship livery, access to Horizons and arx.

I've restarted several times and just cleared the cache but the below keeps appearing.

"Link your XBox One Profile keeps appearing"

Now I can't login at all. "An unexpected error occured. Please try again. If the problem persists, contact Frontier Support".

Is anyone else having this problem or do they know if there's anything I can do?
I've checked on the support pages but I can't really see anything useful.

Cheers

The Nephilim · Jan 18, 2020

... and the games just loaded now but arx and livery are still missing.

BulletTrev · Jan 18, 2020

Ditto.

The Nephilim · Jan 18, 2020

I've just submitted a ticket for this by the way.

FixMeNow · Jan 18, 2020

Yep same here, what is this, i didnt read any notification this would happen

Silure · Jan 18, 2020

I have a raging HANGOVER and need to chill NOW! Why now FDev., why?

Arburich · Jan 18, 2020

Commanders, we're aware that some of you are currently unable to access Elite Dangerous. We're currently investigating and hope to have more information for you asap! o7.

https://twitter.com/i/web/status/1218587505685123078

Source: https://twitter.com/EliteDangerous/status/1218587505685123078

Badspacewizard · Jan 18, 2020

Hopefully the update for consoles on Monday will sort things out.

JonathanBurnage · Jan 18, 2020

Everyone else getting told to ‘link your Xbox One profile with a free Frontier Store Account’?

The Nephilim · Jan 18, 2020

JonathanBurnage said:
Everyone else getting told to ‘link your Xbox One profile with a free Frontier Store Account’?

Yeah, it's been going on since 4pm UK time.

JonathanBurnage · Jan 18, 2020

I cycled back to the start menu and then it let me in.

Sir Wintermute · Jan 18, 2020

I think this is an issue with XBox and Microsoft and not Frontier. There is an issue at the moment with Microsoft points and online purchases for Xbox games.