log in issues

[Syloom08]

I've brought elite on steam and tried to migrate my account from ps4 but now the launcher wants my product id and when I try to log into frontiers website to find it it tells me my account is blocked, how do I sort this all out.
It was working fine before I tried migrating.

 

[Ozric]

I've brought elite on steam and tried to migrate my account from ps4 but now the launcher wants my product id and when I try to log into frontiers website to find it it tells me my account is blocked, how do I sort this all out.
It was working fine before I tried migrating.

I guess that would depend on why it says your account is blocked? Some other people who have been through the transfer process might be able to offer some advice on that part, but I could suggest that you make a support ticket for not being able to log in and hopefully they can help.

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[Syloom08]

Thanks Ozric I'll give it a shot.