Logged in to Find Credits Missing and Ship back to Stock

Romeo Alpha

Romeo Alpha
Logged out last night with my Cutter in the hanger. Came to play a little this afternoon to find over $203 million credits missing and my Cutter has been returned to stock. None of the missing modules are in storage, either.

I submitted a ticket but was just wondering if anyone else has experienced this today?
 

GG7

G
Romeo Alpha said:
Logged out last night with my Cutter in the hanger. Came to play a little this afternoon to find over $203 million credits missing and my Cutter has been returned to stock. None of the missing modules are in storage, either.

I submitted a ticket but was just wondering if anyone else has experienced this today?
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Never heard of such a thing! :eek:

Obviously your account isn't being accessed properly. I wonder if this might have something to do with the upcoming Beta?

They always spawn off our accounts a few days before the Beta drops and we use that CLONE to play the Beta with. While Monday seems a bit early, you never know. If your 203 million was a recent addition along with your upgraded Cutter, you might be getting your CLONE account delivered to your main account by mistake. ??

I am sure support will get you sorted out.
 
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Romeo Alpha

Romeo Alpha
GG7 said:
Never heard of such a thing! :eek:

Obviously your account isn't being accessed properly. I wonder if this might have something to do with the upcoming Beta?

They always spawn off our accounts a few days before the Beta drops and we use that CLONE to play the Beta with. While Monday seems a bit early, you never know. If your 203 million was a recent addition along with your upgraded Cutter, you might be getting your CLONE account delivered to your main account by mistake. ??

I am sure support will get you sorted out.
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I have no doubt they will get me back to where I was. Good news I switched to another ship and then back to the Cutter and all of my modules have returned to normal. Now it's just the case of the missing cash! :cool:
 

Flatkat

Flatkat
Wow, talk about a heart starter :eek: . At least your beautiful cutter is sorted. Hope your credits are returned too.
 

EUS

EUS
tj.jpg
 

Alex Brentnall

Alex Brentnall
Romeo Alpha said:
Logged out last night with my Cutter in the hanger. Came to play a little this afternoon to find over $203 million credits missing and my Cutter has been returned to stock. None of the missing modules are in storage, either.

I submitted a ticket but was just wondering if anyone else has experienced this today?
Click to expand...

Are you on pc? Perhaps check the player journal, it may explain things although if your cutter had modules, then didn't, then did again it sounds like something went a bit messed up. Support is definitely your answer but the log may help your case or explain things.
Good luck! :)
 

Aashenfox

Aashenfox
If any of you use the API and provided your key to Inara, you can see in the finances section what might have happened to your money.
 

GreyAreaUK

GreyAreaUK
Nupol said:
What if they remove all the things you earned with smeaton missions?
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They've said they're not doing that:

Will Flanagan said:
Hello everyone,

I've gone through your responses based on the statement that I made yesterday and wanted to thank you for your feedback, critical and positive. We hear what you’re saying on multiple issues raised in this discussion and we'll take all feedback we've received onboard.

There are a few things I want to clarify in case there’s any confusion:

  1. As I said in my original post, we don’t feel that this is an exploit, but an imbalanced element of our mission reward algorithm. 'Distance from the star' is a mission reward element we want to keep, but as said yesterday, we feel it needs balancing so we’ve temporarily turned off that particular mission reward element. We're not removing it; we just need to test it before reintroducing it back into the game. As a result you will see reduced credit rewards for Passenger Bulk missions for the time being while we find the right balance.
  2. As this is not an exploit, but a balancing matter, we won’t be removing credits from those who have earned credits in this way.
  3. Regarding 'mission board switching', we’ve passed the feedback onto the team and we'll update you when we .
If there's additional feedback you want to share on the matter, please do so but make sure it’s constructive and civil. Thanks!
Click to expand...
 
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Aashenfox

Aashenfox
And it will do so retroactively too! In other words, it doesn't matter if you weren't using the api when the cash was lost, it will import all older logs as well.
 
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