Multicrew turret issue - gunner can't fire in multicrew mode

Hello. I am writing my problem here because the support site is poor and it is impossible to find a solution to my problem in it. I flew with a friend in multicrew mode, he was in the role of a gunner. For 2 hours, we could not figure out how to make the turrets shoot using the role of a gunner. Drones, countermeasures and other equipment controlled by the gunner worked, but two turret guns do not fire. Does it look like a bug or what do you think it is?
 
Thank you for your advice. The problem was in the firing groups. The groups that were assigned manually did not work. Somehow, the game itself set up a shooting group and everything worked.
 
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