Did you buy the Beta.....And just get the game free when released......in which case you wouldn't get a refund as you downloaded and played the beta and the game was free ?
No Single Player offline Mode then?
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Did you buy the Beta.....And just get the game free when released......in which case you wouldn't get a refund as you downloaded and played the beta and the game was free ?
I'm actually a Star Citizen Backer as well. I backed both games on good faith. So far, Chris Roberts has broke one promise of his kickstarter. A staggering 3 month delay of a good portion of the "complete beta" as it were. Yes, that's right he broke his estimate by three months. Everything else has been delivered.
FD
One aspect that I wonder is if you have taken into consideration what your "reputation" is worth ?
Technically it shouldn't matter who is right or wrong here - there clearly has been a misunderstanding and the long-term view would simply be to refund backers. Not everyone is unhappy, and from the straw-polls on the forums only a small proportion were wanting exclusive offline support and therefore a refund.
Giving them just that does a number of things : first and foremost it helps restore some of the bad PR that's been going around the Internet & second it nullifies the threads on the forum (whilst some are legitimate it is disheartening to read that so many are unhappy).
Make people believe that you care and they will buy into your "vision" - ED is more than just Release 1.0.
One aspect that I wonder is if you have taken into consideration what your "reputation" is worth ?
Technically it shouldn't matter who is right or wrong here - there clearly has been a misunderstanding and the long-term view would simply be to refund backers. Not everyone is unhappy, and from the straw-polls on the forums only a small proportion were wanting exclusive offline support and therefore a refund.
Giving them just that does a number of things : first and foremost it helps restore some of the bad PR that's been going around the Internet & second it nullifies the threads on the forum (whilst some are legitimate it is disheartening to read that so many are unhappy).
Make people believe that you care and they will buy into your "vision" - ED is more than just Release 1.0.
Yeah, I would agree there. If you can't get a refund, might as well keep it, not sure what good it would do though.
Yes it could have been handled much better
The way they've handled the refunds situation is utterly disgusting. That's actually turned my stomach and shot my faith in FDEV and David Braben, on principle I refuse to be involved with a game or a company that treats its' customers like dirt. There's a point where I will simply walk away. It's not anyone on the forums that could manage it, but the way they've treated people with such callous disdain who've gone and asked for redress? Yeah, that'll do it. I'm out, and I've posted how FDEV is treating its' customers to Eurogamer, because this is beyond the pale. What they do with offline modes and whatever, fair enough, that I'm prepared to give them some benefit of the doubt TO A POINT, but this? This is just corporate cynicism at work.
I've put in for mine, for all the good it will do, however I'm already prepared to contact my card issuer if I have to play hardball to get my money back, one way or another. I've still got my HOTAS joystick, I'll keep it handy for when Limit Theory rolls around I guess, it seems to be the one light at the end of the tunnel.
I've put in for mine, for all the good it will do, however I'm already prepared to contact my card issuer if I have to play hardball to get my money back, one way or another. I've still got my HOTAS joystick, I'll keep it handy for when Limit Theory rolls around I guess, it seems to be the one light at the end of the tunnel.
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Good gh0d, do you really mean that? You missed out on a career in politics, you've got the inflamatory language down pat. So. Yes or no? Were you a Kickstarter backer? If "Yes", did you read *any* of the clearly posted Terms and Conditions on the Kickstarter site, or did you just assume that was someone else's responsibility, and if it went pear-shaped you could run screaming to your MEP and call for an EU Class Action Suit?
What my first disapointment in this game was, was that people were punked by the fact that they loved this game, the mythm it had and was and therefore many of us were not stumbling about the fact, how strange it is to pay for ALPHA and BETA.
This never happened before when i recall right, the usual deal was playing a game for free and give the devs information about any bug you find. Paying after release then.
I had some hard words and people badmouthed me, i just wanted to wake up but maybe i was a bit to harsh. Everywhere in the west they prank the people, maybe thats why.
Anyway i lost for a good part the believe in the game-making(heck i dont know the name) company because of this so this news is just logical to me.
It seems they have no trust in their own game, so they wanted to get out as early and as much as they could. Maybe they made big promises for THAT reason and know since over a year, that they cannot hold their promises, or don't want because of the expense.
It's economy, stupid.
But if they are not bad, they are foolish, not to know where the magic of their own game comes from.
The magic was A WHOLE UNIVERSE LYING TO MY FEET and not A WHOLE UNINVERSE TO SHARE WITH PK AND TROLL AND VIRTUAL BATTLE-HARDENED DEGENERATED KIDDOS.
Very most of us are not like that but we have those people here, its in every game like that and they are the reason why online games lose people more and more, i myself tend to return to offline also.
The idea to try to get money back is the right and good direction in my eyes, we are not born to be paying flesh and [redacted] meat for those that just do what others are ashamed of.
This never happened before when i recall right, the usual deal was playing a game for free and give the devs information about any bug you find. Paying after release then.
I had some hard words and people badmouthed me, i just wanted to wake up but maybe i was a bit to harsh. Everywhere in the west they prank the people, maybe thats why.
Anyway i lost for a good part the believe in the game-making(heck i dont know the name) company because of this so this news is just logical to me.
It seems they have no trust in their own game, so they wanted to get out as early and as much as they could. Maybe they made big promises for THAT reason and know since over a year, that they cannot hold their promises, or don't want because of the expense.
It's economy, stupid.
But if they are not bad, they are foolish, not to know where the magic of their own game comes from.
The magic was A WHOLE UNIVERSE LYING TO MY FEET and not A WHOLE UNINVERSE TO SHARE WITH PK AND TROLL AND VIRTUAL BATTLE-HARDENED DEGENERATED KIDDOS.
Very most of us are not like that but we have those people here, its in every game like that and they are the reason why online games lose people more and more, i myself tend to return to offline also.
The idea to try to get money back is the right and good direction in my eyes, we are not born to be paying flesh and [redacted] meat for those that just do what others are ashamed of.
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x1,500,000
They were given 1.5 million dollars (interest free) when they asked for our support and now they play word games when it comes to refunds! Utterly disgusting!!!!!
Then with all due respect, why are you complaining so vociferously if you're not personally injured by this? The wounded parties are definitely raising plenty of ruckus themselves - to the point that those of us who are "disgruntled by one development but otherwise satisfied" are watching them sprint to the window with the bath full of water, with no care for the healthy baby therein.
I am going to post this again... Bog,
I based my pledge on a reward that was "off-line" playing. Please reread Kickstarter's TOU. I will underlining the finer points.
If you are unable to fulfill all of your project’s rewards, you should make every reasonable effort to find another way of bringing your project to a satisfying conclusion for backers. Steps should include offering refunds, and detailing exactly how funds were used. For more information, see Section 4 of our Terms of Use. "
I understand why people are hurt by this. I am sorry you guys feel like you've been scammed, or lied to, and while I personally don't think that is the case I hope you all bring this to a satisfactory conclusion.
However, this is one of the dangers of buying early access, and since some of you have downloaded and enjoyed their software (some have put hundreds of hours into the game already) at that point are you really entitled to a refund? I would think not.
That being said, I bought my copy of ED a little while ago, and didn't even realize an offline mode was planned. I am sorry people are not happy. Its an amazing game, and even with my poor connection (living in the Japanese countryside) its definitely playable and fun.
However, this is one of the dangers of buying early access, and since some of you have downloaded and enjoyed their software (some have put hundreds of hours into the game already) at that point are you really entitled to a refund? I would think not.
That being said, I bought my copy of ED a little while ago, and didn't even realize an offline mode was planned. I am sorry people are not happy. Its an amazing game, and even with my poor connection (living in the Japanese countryside) its definitely playable and fun.
And, Papa, in your case it seems like a refund of the game price would be the right thing to do, not that I'm a lawyer and not that I have anything to do whatsoever with Frontier. <shrugs> I am really upset with the way that this has gone, but it seems like quite a few people are just doing That Internet Thing of making a drama out of a crisis - using quite a lot of bandwidth to do it, too. Ironically.
You need a constant online connection, this has been stated many times and even by the FD developers. Try it for yourself, play solo mode, pull your modem/ethernet/fibre/whatever cable and see how long you can go before you are disconnected losing whatever state the game currently had.
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