Only "popular" bugs will get attention?

It is one thing to have a voting system regarding new features or qol changes, but to require votes to fix bugs? Imho, this is one of the most infantile things I have heard of in a long time. Fix your game fdev. Do not require the players to go and get "likes" or "votes" to fix bugs they have reported. Why bother filing a bug report if....oh, I see what they are doing now. Sneaky.
 
The vote system is designed to let you highlight what's most important to you, not determine what gets fixed and what doesn't. Reports will still be reviewed, the votes just help us if we need to prioritize.
We will still be investigating reports even if they don't get all the votes. The votes highlight the issues you care about, not to determine what is investigated and what is not.

Edit: Thanks for highlighting the text in the FAQ, we're looking at making it clearer.

As a new system the reports currently listed are 'Confirming' not 'Confirmed'. Once enough people have added their confirmation they will update to confirmed and you'll be able to vote.

To add to this: We'll also be looking at reports even if they haven't received enough confirmations to be listed as 'confirmed'.
 
I did read it. If the voting does not matter, then what is the point of it? As they say, the votes are if they need to prioritize. Maybe it is the pessimist in me, but I am not buying the corporate speak about still looking at other bug reports and that voting will not determine what gets fixed and what does not. They already ignore numerous bug reports, do not even acknowledge them. I guess that will not change either, but my guess is they will now focus on the ones getting votes.

Cannot wait for the forums to become an endless sea of "vote for my bug report" threads.
 
This is the part that bothers me the most :
You have 4 votes to spend on issues that you feel are important.
  • Voting on an issue will raise its awareness and importance
  • Votes do not replenish until an Issue is resolved
  • You can remove your vote from an issue at any time
I can only indicate 4 issues that are important to me? Um...it's a weird arbitrary limit, and way too low.

Who decided that I could only care about 4 issues? That's inadequate, to say the least.
 
I did read it. If the voting does not matter, then what is the point of it?
I'm very curious about this myself.
but my guess is they will now focus on the ones getting votes.
FWIW, I've seen "popular" bugs in the old system (based on size of threads, likes, etc) go unfixed for over a year and bugs I never encountered / thought about (wires in the Conda?) get priority. Frontier has never really focused on popular or even serious bugs just because they are popular or serious - the SRV BSOD bug on consoles being the perfect example.
 
True, professional problem solving never ends. Once the current 'biggest' problem is identified and corrected, the next biggest problem then gains the top seat. If the Devs were to focus on the issues most noted by the players, are we to suppose, OP, that the Devs will then stop and consider the job done? No, that's not what happens.

Consider the Votes as a way to help FD prioritize their efforts, and help them increase players contentment. Each round of efforts, the most un-popular issue(s) should be settled, and then they move onto the next most popular, on down the list.
 
True, professional problem solving never ends.

Correct. Problem solving does not end, but that is not the issue. What about quality control, or lack thereof, prior to releasing something? I am a professional, which is why I am dumbfounded by this approach. I cannot imagine asking my customers to vote on what they want fixed if I delivered them a product with a multitude of issues. I am in a different line of work, but I would be out of business in a matter of months if I did this. What about a commitment to the customer to "quickly resolve issues brought up with our game"? What about "get it right the first time" (probably not their motto)?
 
I did read it. If the voting does not matter, then what is the point of it?
All bugs are organised by severity and priority; however, those two aspects DO NOT ALWAYS align with the player base; they are almost always decided by the development team or a manager (eg Product Owner); usually based on the amount of work required, and the financial impact. It doesn't make sense to fix a bug that's not bringing in money versus one that is affecting income. It also doesn't make sense to fix a bug (right now) that has a workaround, instead of one that doesn't.

By providing us with a way to vote, it gives the development team the information they need to make more informed decisions towards which bugs are prioritised.
For example, a bug could for example, not turn on your wind screen wipers right? Now, the development team will go "Ok, but players can still do X by doing Y or Z." Normally that bug would get a low priority and a medium severity. However, if 10,000 voted on fixing the windscreen wipers, that priority would change to a high priority, meaning it would land on a dev's desk faster than it normally would.

The end result of this, means Frontier will spend less time focusing on less important bugs and more time on bugs that we, as a community, feel are important.

Unless you actually work in software development, I don't think you will be able to fully appreciate how great this is (I mean no disrespect by this). I've already shown it to my boss, and he was excited by the idea and is taking further up the chain so they can investigate it and see if it's something we can implement.

Maybe it is the pessimist in me,
It is.

..but I am not buying the corporate speak about still looking at other bug reports and that voting will not determine what gets fixed and what does not.
That's fine. You don't have to.

They already ignore numerous bug reports,
Proof, please.

...do not even acknowledge them.
You do not require, nor are you even entitled to one.

I guess that will not change either, but my guess is they will now focus on the ones getting votes.
They won't focus on those exclusively, but the voting system allows them to see which bugs are important to the community; and be able to accurately gauge the priority of that bug; instead of looking at it from a development, and financial perspective.
 
Unless you actually work in software development, I don't think you will be able to fully appreciate how great this is (I mean no disrespect by this). I've already shown it to my boss, and he was excited by the idea and is taking further up the chain so they can investigate it and see if it's something we can implement.

I do not, which is maybe why I am dumbfounded. I work in a different line of work manufacturing aerospace, satellite and defense components. I guess the attention to detail we have in our line of work is significantly different. I also know that if any of the software vendors I use for metrology, CAD/CAM or ERP attempted this, I would look somewhere else for a different software vendor.
 
Correct. Problem solving does not end, but that is not the issue. What about quality control, or lack thereof, prior to releasing something? I am a professional, which is why I am dumbfounded by this approach. I cannot imagine asking my customers to vote on what they want fixed if I delivered them a product with a multitude of issues. I am in a different line of work, but I would be out of business in a matter of months if I did this. What about a commitment to the customer to "quickly resolve issues brought up with our game"? What about "get it right the first time" (probably not their motto)?

Lol. You're mixing up 'do the right thing' and 'do the thing right'. Both are important. Bug prioritisation is 'do the right thing'. Quality Control is 'do the thing right'. They have very little to do with each other.
 
So does the new voting system affect how likely a bug will be fixed or not? I'm getting mixed messages across multiple threads.

BTW, as I've said elsewhere, these forums have always given Frontier a sense of which bug is "more popular" than others, yet many "popular" bugs go unfixed for months while things that nobody is complaining about get fixed in every patch.
 
Correct. Problem solving does not end, but that is not the issue. What about quality control, or lack thereof, prior to releasing something? I am a professional, which is why I am dumbfounded by this approach. I cannot imagine asking my customers to vote on what they want fixed if I delivered them a product with a multitude of issues. I am in a different line of work, but I would be out of business in a matter of months if I did this. What about a commitment to the customer to "quickly resolve issues brought up with our game"? What about "get it right the first time" (probably not their motto)?

What you and FD do are very different. I just can't drum up any outrage over the fact that an ambitious video game has some bugs, and that it's developers would offer it's customers a voice in the prioritization of the issues for attention.

I see the voting system as a display of FD's commitment to we, their customers. You insist on some kind of exclusivity, that because one issue is pegged as first, the others would be ignored. Even you, someone who has perfected their craft, has to prioritize your efforts. Even you have to complete 'step one' before moving on to the second.

I think you may have lost some perspective on the issue...
 
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