Pese a mis reticencias yo también terminé por pasar la clave a Steam. Mano de santo oiga...
Por favor me puedes explicar lo de pasar la clave a Steam. Tengo cuenta en Steam desde que se creó.
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Os pega la solución que ofrecen para aumentar la velocidad. No lo he conseguido.
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Hello ,
I'm sorry to hear that you have been having problems downloading Elite: Dangerous using the launcher.
Make sure that you have restarted both your computer and your router, then please run through the following troubleshooting steps:
- Check you are running the latest version - To check this please download the launcher from our website and install it again, this will ensure that you are using the right version.
- Check your .Net version - Please try installing the latest versions of .Net 3.5 and 4.5 from Microsoft, which can be found here and here. Can you also make sure that the "Turn Windows features on or off" page has both entries under Microsoft .net Framework 3.5.1 unticked.
- Check for 3rd party monitoring programs - If you are running any 3rd party hardware monitoring software or graphics card companion programs such as EVGA Precision, Raptr, Nvidia Experience or AMD Gaming Evolved, please try closing them and then try running the launcher. These programs can usually be found with an icon running in the System Tray (lower right of the screen). Please also try closing down any other non-essential programs running to rule these out.
- Check for corrupted files - If the steps above fail to solve the issue, please try the steps in this Microsoft article to rule out the chance you have any corrupted files affecting the launcher: http://support.microsoft.com/KB/929833 Please note that the scan process may take a while, so please only run this at a time when you won't be needing to use the computer for a while.
- Change EDLaunch.exe.config - On C:\Program Files (x86)\Frontier\EDLaunch you will find a file named EDLaunch.exe.config. Firstly, make a backup this file by copying it to another location such as your desktop. After that open the EDLaunch.exe.config file with a text editor such as Notepad. You'll see a line with something similar to: . Replace the "v2.0.50727" with "v4.0", save the file and run the launcher again.
As a last resort please follow the steps below:
- Uninstall the launcher from your computer
- Remove (delete) any left over files from where the launcher was installed. This will mean you may have to download all game files again.
- If "C:\Program Files (x86)\Frontier\EDLaunch" exists - Delete it
- If "C:\Users\AppData\Local\Frontier_Developments\Products" exists - Delete it. Appdata is a hidden folder by default, so to access it you will have to copy the file path into file explorer or enable "Show hidden files and folders" in the System Control Panel -> Folder Options
- Install the Launcher to a non-program files location
- For Example "C:\Games\EliteDangerous"
- Do NOT run the launcher at the end of the install process. Untick the checkmark that asks you if you would like to and close the installation.
- Launch the launcher but NOT as administrator
- Download game and try again
Please run through each step above to help resolve your issue.
If none of these fixes help with your particular issue:
Please provide a dxdiag for us if you haven't already added this information to the ticket so that we can investigate further.
- Click the "Start" menu
- Type/Search for "dxdiag" and click "Ok".
- In the new window, click on the button labelled "Save all information"
- A "Save As.." dialog box appears. Choose a handy destination and click "Save".
Once saved, please attach the file to this ticket so we can take a look.
We'd also like a copy of your client log. You can obtain this from this location:
C:\Users\%username%\AppData\Local\Frontier_Developments\logs
The location may differ depending on where you installed the game, some users will find the logs folder in the launcher directory:
C:\Program Files (x86)\Frontier\EDLaunch
Once saved, please attach the files to this ticket so we can take a look.
Finally, we have a few questions which will help us investigate your issue.
1.Are you using any Virus Killers/Anti spy-ware systems?
2.Which Internet Service Provider are you using?
3. Are you using wi-fi/range extenders/powerline ethernet adaptors?
Best regards,
Laurie
Your Frontier Developments Team