Selling to a fleet carrier - it is BUGGED and the sale doesn't go through

[Nickolai]

The Carrier "Tiny Hub 2000" QFB-97Z has a demand of 4330 for Low Temperature Diamonds, but when I try to sell my cargo (far less than that), I press the Sell button, and nothing happens. It returns me to the commodity market screen but nothing got sold.

Funny enough, it works if I sell one unit at a time but anything more than that, it doesn't work.

 

[Nickolai]

I saw somebody else wrote a ticket about this, so I added my contribution. If anybody else sees this issue, please add yours as well!


EDIT: the original ticket I linked has been marked as a duplicate - this is the correct one now:

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issues.frontierstore.net

 

[FrogsFriend]

Does it have enough cargo space and/or cash to complete the larger sale? Completing the sale one at a time would suggest it does but that could be the bug. Hard to know I guess without input from the carrier owner to let us see both sides of it.

 

[ebbrell]

Weird, I have had no issues what so ever selling to a FC

 

[Nadreck]

Yes, I had weird things happening last light, trying to transfer funds between accounts by manipulating the price of LTD's.

It worked fine for awhile, then stopped. Suddenly the alt couldn't sell the LTD's back to the Carrier, apparently due to insufficient funds in the Carrier account, even though there should have been enough. On my main account, the Carrier seemed to have "mislaid" about 1.5 billion credits! But when I cancelled the buy-order, the missing money returned (the actual transaction would have been about 0.5 billion).

It's almost as if there's an "invisible" buy-order on the Carrier side that's hogging funds and preventing sales.

 

[Nadreck]

Servers back up after the tick, and still a problem. I can no longer sell to the Carrier. I'll add to the issue tracker.

 

[MarkAusten]

Sometimes, if the pilot has set up a buy order and just held the Maximum button down until it stops when the carrier is full, you'll find that the cargo allocated is 25001 / 25000 and that causes the no-sell error. Reducing the max buy order by one (or more) tonnes stops the problem.

This might be the issue which has been reported.

 

[Nadreck]

Sometimes, if the pilot has set up a buy order and just held the Maximum button down until it stops when the carrier is full, you'll find that the cargo allocated is 25001 / 25000 and that causes the no-sell error. Reducing the max buy order by one (or more) tonnes stops the problem.

This might be the issue which has been reported.

Not in my case, I was trying to sell 245t of LTD's to an almost-empty Carrier (and I set the allocation to exactly 245t).

 

[MarkAusten]

Not in my case, I was trying to sell 245t of LTD's to an almost-empty Carrier (and I set the allocation to exactly 245t).

Sorry, I didn't explain properly. It's when the carrier owner sets up the buy order when this happens not when you sell or how full the carrier is when you try to sell. If the buy order has been set as I described then this can happen.

Still, could be a different or even a related bug.

 

[Nadreck]

I am both the buyer and the seller (two accounts). Limiting the order on the Carrier side doesn't help.

However, I have now gotten it to work (somehow). It failed if I tried to sell the full 245t at once, but succeeded if I broke it up into chunks and sold less than the full amount that I had.

For those having this problem: if you have (for instance) 200t of cargo to sell, try selling it in two lots of 100t.

 

[catanonia]

As a non FC owner, I rely on the FC's to sell LTD and had this loads of times on many FC's over the last few days.
The reasons could be that they don't have enough reserve cash to pay you or they don't have enough cargo space.
I then find another FC to sell to. A real PITA

The big problem is there is NO ERROR message to tell you what went wrong.

 

[That Bald Fella]

I had the same happen to me last night when trying to sell a full load of LTDs to a fleet carrier. If I tried to sell the whole bunch in one go nothing happened, but if I dropped the sell amount to roughly half what of the total I held it went through. Rinse and repeat etc until I was down to under a hundred when selling the lot went through ok. Annoying but not insurmountable.

I've chipped in my two cents to https://issues.frontierstore.net/issue-detail/17712

 

[MarkAusten]

I am both the buyer and the seller (two accounts). Limiting the order on the Carrier side doesn't help.

However, I have now gotten it to work (somehow). It failed if I tried to sell the full 245t at once, but succeeded if I broke it up into chunks and sold less than the full amount that I had.

For those having this problem: if you have (for instance) 200t of cargo to sell, try selling it in two lots of 100t.

'kay, so that's a new bug then.

 

[MarkAusten]

As a non FC owner, I rely on the FC's to sell LTD and had this loads of times on many FC's over the last few days.
The reasons could be that they don't have enough reserve cash to pay you or they don't have enough cargo space.
I then find another FC to sell to. A real PITA

The big problem is there is NO ERROR message to tell you what went wrong.

Infuriating!

 

[Nadreck]

I wonder...

This started happening when my Carrier funds were getting low (though I still had enough). A bit farfetched perhaps, but it's almost as if your Carrier's bank manager is having a panic attack and starts objecting to large transactions, so you have to break them up? A bit like when you try to order something online and your bank blocks it as a "suspicious transaction" to "protect you from fraud"?

 

[MarkAusten]

Not sure. I regularly run my FC bank down to less than 50MCr and it hasn't occurred for me that way yet. Mine was the 25001/25000 problem.

 

[Deleted member 182079]

I wonder...

This started happening when my Carrier funds were getting low (though I still had enough). A bit farfetched perhaps, but it's almost as if your Carrier's bank manager is having a panic attack and starts objecting to large transactions, so you have to break them up? A bit like when you try to order something online and your bank blocks it as a "suspicious transaction" to "protect you from fraud"?

Did you allocate funds to upkeep? If your FC bank balance varies a fair bit due to high volume transactions, maybe it does run out of funds temporarily? I'm wildly guessing here but it wouldn't surprise me, and it could also have to do with syncing issues on top of that.

Edit: the only time I had issues with buy orders was when my FC bank ran out of cash. No problems since but I'm not using it extensively either.

 

[FrogsFriend]

Did you allocate funds to upkeep?

Isn't the upkeep allocation a percentage of current funds rather than a fixed quantity? So a single large transaction could exceed the available funds (total minus the upkeep amount), but the actual allocated credits resulting from the allocation percentage will drop after each smaller transaction allowing more smaller transactions to go through. Does that make sense?

 

[Deleted member 182079]

Isn't the upkeep allocation a percentage of current funds rather than a fixed quantity? So a single large transaction could exceed the available funds (total minus the upkeep amount), but the actual allocated credits resulting from the allocation percentage will drop after each smaller transaction allowing more smaller transactions to go through. Does that make sense?

I got confused with this in the past.

The way I think this works is you can either allocate a percentage (via the slider) or set a fixed amount (I'd have to double check as I'm not sure now). Say you have 40m in your FC bank, and set the reserve value @ 10m, that's 25%. But I think the game will take the underlying credit value as the baseline, not the percentage. So if you remove 20m from your FC bank, the percentage will go up to 50%. I've seen the % rate change various times hence this is my conclusion (doesn't make sense it would work that way, but ho hum).

 

[Old Duck]

Servers back up after the tick, and still a problem. I can no longer sell to the Carrier. I'll add to the issue tracker.

Try selling in smaller batches. I had to do this recently - selling my 720 tons in 100 ton batches. Definitely seems to be a bug.