since last update game crashed already two times while playing

[comicsserg]

black adder, pink something, got it all

tried to buy ARX credits also failed

I guess their servers cant handle the load

 

[Razorlight]

i cant into game only showing on launcher combat traininbg missions

 

[Phadrax in Lockdown]

Can't buy ARX. No prebuilt ship for me. NO DOLLARS FOR FRONTIER!
I can't even find where in the mess of websites to lodge a support ticket!
Anyone have a email address for frontier support?

 

[Untilting]

Can't buy ARX. No prebuilt ship for me. NO DOLLARS FOR FRONTIER!
I can't even find where in the mess of websites to lodge a support ticket!
Anyone have a email address for frontier support?

I put some useful links together a while back:

Newcomer / Intro - Useful Frontier Account links

Wasn't sure if this already existed, but given that there are different Frontier websites for different aspects of account and game management, which aren't always intuitive (at least to me), I thought it might be useful to have a summary for those setting out on their Elite journey. Below is my...

forums.frontier.co.uk

For customer support just drill in to any of the FAQ items:

And at the bottom of the FAQ item there's a "submit a request" button which allows you to raise your own issue.

 

[Phadrax in Lockdown]

I put some useful links together a while back:

Newcomer / Intro - Useful Frontier Account links

Wasn't sure if this already existed, but given that there are different Frontier websites for different aspects of account and game management, which aren't always intuitive (at least to me), I thought it might be useful to have a summary for those setting out on their Elite journey. Below is my...

forums.frontier.co.uk

For customer support just drill in to any of the FAQ items:

View attachment 399109

And at the bottom of the FAQ item there's a "submit a request" button which allows you to raise your own issue.

View attachment 399110

Thanks for that clue.
I found it (the obscure catchall) at the bottom of the FAQ where you said it would be.

 

[Phadrax in Lockdown]

Update: Managed to work with Frontier Support and completed transaction via Steam Wallet.
Again, thanks for your help here.

Here is the link sent by Frontier.
Could you also try making the purchase via Steam using Steam wallet at all? You can do this here - https://store.steampowered.com/itemstore/359320/browse/?filter=all

Thanks for that clue.
I found it (the obscure catchall) at the bottom of the FAQ where you said it would be.