Sudden account disconnect between Steam and Frontier when launching ED from Steam

Oaklanoc

O
I've played ED for yours, over 1600 hours on Steam, I've never had an issue launching the game before. Today I click the Steam ED play button, the launcher came up and shows "This Frontier Account Does not own Elite Dangerous, and it's not linked to any third party accounts" and askes me to enter the 25 digit product code to register the game.
Both Steam and the elitedangerous website show that I own the game and show the correct commander name and correct ARX amount.
I've tried restarting my PC with no change.

has anyone seen this before? What is the remedy to get me back in game?
 

Cmdr 2hats

C
Oaklanoc said:
I've played ED for yours, over 1600 hours on Steam, I've never had an issue launching the game before. Today I click the Steam ED play button, the launcher came up and shows "This Frontier Account Does not own Elite Dangerous, and it's not linked to any third party accounts" and askes me to enter the 25 digit product code to register the game.
Both Steam and the elitedangerous website show that I own the game and show the correct commander name and correct ARX amount.
I've tried restarting my PC with no change.

has anyone seen this before? What is the remedy to get me back in game?
Click to expand...
yep, i have had this twice in the last week, 1st time i jus relaunched the launcher, 2nd time i had to relink steam, bizarre.
 

Oaklanoc

O
I ended up talking to ED tech support, they relinked me but it still didn't work. I uninstalled and reinstalled it on Steam, then it started working again.
 

Mr T

Mr T
Whenever I've had these issues, a PC reboot has always fixed it for me. I think Steam just gets confused sometimes.

Every once in a blue moon my PC forgets it has a wifi card installed. A reboot has always fixed that too.
 
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