Poor analogy. Devs who don't play their games, as least the game design team, are bound to produce abominations completely disconnected from player base.
And really? They admitted that? That's like admitting "we just do random stuff and hope for the best".
Sadly that's often the case.
You should have seen some of them on the older Livestreams, struggling with even basic Ship Controls, basic Navigation and Game functions. It was incredible.
So when i.e. someone designs a new UI - do not expect that specific person to have the slightest idea how a) the old one was used and b) what actual effects the new one will have on experienced users.
Just looking at Galaxy and System Map, it could not be clearer. Noone in their sane mind would design a UI that requires upto 100+ UI Action Inputs to check Bodies in a larger System when the existing/old one granted comprehensive and contextual mouse-over Information easily 50x faster.