The Star Citizen Thread v 4

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Look at this interesting little detail, notice the Gun's Scope:

[IMGUR]69a1q[/IMGUR]

They create the envmap using the wrong direction. That's not a huge blunder IMHO because hardly any game does this properly. And almost none show your own reflection for example...
 
It refers to the fact that since January it seems to be much harder to get refunds with CIG straight away denying them and conceding only when chargebacks / legal threats are involved. Them actively banning users from their forums for suggesting chargeback and also trawling through PMs in order to have justification to do so compounds the problem people are facing. They are using an intimidation tactic to suppress dissent and throw length legalese letters at those who request refunds in hope that people simply desist, it's a common albeit bad corporate practice.
 
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I know someone who was refused with the Dec "release" excuse and some nonsense about "you wouldn't expect us to take salary back from our employees" to fund a refund.

So it is most definitely happening to some.
 
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There have been tons of refunds, so I don't know either. Unless it's just to poke fun at GIG's success at fundraising, in which case..... Ok? Lol.

Some people didn't get a refund or had a lot of trouble to get it, I know that for a fact as I gave some support how to get a refund.
CIG do refund, but people sometimes need to jump through hoops to get there.

Regarding success, sure if you measure by the amount they collected, they are very successful. They also spend a ton of money on nothing, that's a fact too. Money that could have been used to make the game move forward, some backers are ok with this, some are not. Those who are not should have a refund without all the fuzz.
 
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For me they can just open their refund policy at once, the amount of money this game raises everyday.... The refunds, even if thousands at once, will be insignificant comparing to the amount they raise.


But of course they have to play the game all companies do when it comes to refunds post-cancellation-period.
But a fact also is, not everybody is entitled to one refund, as every case is its own case, that's why they give it to some, and not to others, you can call them one Evil Company for it, but quite mainstream behavior.

They create the envmap using the wrong direction. That's not a huge blunder IMHO because hardly any game does this properly. And almost none show your own reflection for example...
I saw noticed a detail on a ship, where there was some material used on some edges that reflected the whole area around it (like a circular mirror), however, it didn't reflect the player. So they have a lot of those little details but there's a great need of polish.
 
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--- snip ----


I saw noticed a detail on a ship, where there was some material used on some edges that reflected the whole area around it (like a circular mirror), however, it didn't reflect the player. So they have a lot of those little details but there's a great need of polish.

those little details are important, however they only work if the game as an overall design are fun. I am playing the Witcher 3 for the moment, and I must say it's one of the best RPG games I have ever played. Why is it so immersive? well the cities are so full of life that you get lost just standing there watching. CD Project really nailed it in my book. Will SC be just as immersive? who knows, will ED even get close? I dream and hope so, but I wont hold my breath for it :D
 
But of course they have to play the game all companies do when it comes to refunds post-cancellation-period.

I have never actually gotten to the point where I ask for a refund and the company tells me that their 2.0 alpha version software released 4 years after I've pledged is enough content for me not to be able to demand a refund.
Some of CIG's responses for not issuing refunds are not normal at all.
 
I have never actually gotten to the point where I ask for a refund and the company tells me that their 2.0 alpha version software released 4 years after I've pledged is enough content for me not to be able to demand a refund.
Some of CIG's responses for not issuing refunds are not normal at all.

No, I agree, I've seen emails from CIG full of nonsense, however they mostly come to their senses and refund people who persist.
 
those little details are important, however they only work if the game as an overall design are fun. I am playing the Witcher 3 for the moment, and I must say it's one of the best RPG games I have ever played. Why is it so immersive? well the cities are so full of life that you get lost just standing there watching. CD Project really nailed it in my book. Will SC be just as immersive? who knows, will ED even get close? I dream and hope so, but I wont hold my breath for it :D

That's what we both want, and they want to do, have a living world, with areas with actual lore, stories, that we can follow up and so on, like Witcher 3, would be amazing. I don't think any MMO would live up to what CD's created under one MMO environment, but have some of that is already very good, because currently MMOs have a very plain, copy/paste way to do their worlds that nobody really feels there's one actual living world.

I have never actually gotten to the point where I ask for a refund and the company tells me that their 2.0 alpha version software released 4 years after I've pledged is enough content for me not to be able to demand a refund.
Some of CIG's responses for not issuing refunds are not normal at all.

Well, nobody has pledged for 4 years yet, around 3 and half i'd say, the people who get their refunds without any fight, like already even shown on this thread, request sent, they sent confirmation request, and refunded upon confirmed back, no questions asked... shows me like i said, every case is one case, hitting on speculation as nobody even confirmed how they deal with it, i'd say the longer the backer has backed, the more likely will it get his refund. Because they do deny some 50$ refund requests at the same time granting one of 300$.
 
Well, nobody has pledged for 4 years yet, around 3 and half i'd say,

No you are wrong. CIG didn't have 300 employees from day 1 so it doesn't count /s


the people who get their refunds without any fight, like already even shown on this thread, request sent, they sent confirmation request, and refunded upon confirmed back, no questions asked...

Wasn't there a deadline they would stop issuing refunds after?
Don't you need to threaten a chargeback to get one now?


shows me like i said, every case is one case,

You mean every case is a different case.


hitting on speculation as nobody even confirmed how they deal with it, i'd say the longer the backer has backed, the more likely will it get his refund.

Actually I think it would be the exact opposite of that. The longer you've pledged, the more you got to play, the less likely they'll give you a refund.
I'd like to think it's more likely they give you a refund a week after you've purchased or something.
 
No you are wrong. CIG didn't have 300 employees from day 1 so it doesn't count /s

Nobody has pledged for this game 4 years ago, point. Oct 2012, Oct 2016, pretty much.
:rolleyes:

Wasn't there a deadline they would stop issuing refunds after?

I don't know what you talking about. Are you talking about what's spread on this thread? I never heard that anywhere else.


You mean every case is a different case.

Different phrase for the same meaning that we use over here.


Actually I think it would be the exact opposite of that. The longer you've pledged, the more you got to play, the less likely they'll give you a refund.
I'd like to think it's more likely they give you a refund a week after you've purchased or something.

Not at all, KS backers have more right to get one refund than anybody else, at the time they backed, they weren't ruled by those ToS all the others accepted when backing.
 
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Nobody has pledged for this game 4 years ago, point. --'

It really depends how you look at it.
2012-2016 is 4 years ;)


I don't know what you talking about. Are you talking about the mis-information spread on this thread? I never heard that anywhere else.

I've heard it in other places as well.
Why are you calling it misinformation?
There was a huge increase of people denied refunds after that "misinformed" date.
That's when the increase in people applying or threatening chargebacks started to happen as well.



Different phrase for the same meaning that we use over here.

I'll take your word on it.


Not at all, KS backers have more right to get one refund than anybody else, at the time they backed, they weren't ruled by those ToS all the others accepted when backing.
[/quote]

Is that why CIG CS respond that there's enough content in the alpha build to not warranty a refund?
 
It really depends how you look at it.
2012-2016 is 4 years ;)

Yeah, or 3 years and 4 months, perspective ~~


I've heard it in other places as well.
Why are you calling it misinformation?
There was a huge increase of people denied refunds after that "misinformed" date.
That's when the increase in people applying or threatening chargebacks started to happen as well.
It's pretty much because with the release 2.0, being a decent slice of delivery over what we had before, they have more leverage on their side to contest a refund request, and that's exactly what they have been doing.
It was no deadline, because far already seen, it's just not as easy as before to get the refund.


Is that why CIG CS respond that there's enough content in the alpha build to not warranty a refund?

No, because as they do refund people, they don't claim that to everybody, and as seen on this thread itself, people who backed years ago got their money back recently on refund request, sent after *that date* that some said deadline, without any chargeback discussion or having to fight for it.
 
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Yeah, or 3 years and 4 months, perspective ~~

Yeah, 3 years and 4 months, instead of 4 years completely defeats the point I was making :p

It's pretty much because with the release 2.0, being a decent slice of delivery over what we had before, they have more leverage on their side to contest a refund request, and that's exactly what they have been doing.
It was no deadline, because far already seen, it's just not as easy as before to get the refund.

No it's not just as easy to get a refund.
You could literally get a refund last year very easily and some people did. It's become increasingly difficult to do so according to numerous people sharing their experience.



No, because as they do refund people, they don't claim that to everybody,

Yes they did. On more than one occasion.


and as seen on this thread itself, people who backed years ago got their money back recently on refund request, sent after *that date* that some said deadline, without any chargeback discussion or having to fight for it.

Last autumn wasn't after "that date"
 
No it's not just as easy to get a refund.
You could literally get a refund last year very easily and some people did. It's become increasingly difficult to do so according to numerous people sharing their experience.
That's what i said with "it's just not as easy as before to get the refund", the grammar might have gotten messed up in the middle.

Pretty much, the more of their promises, gameplay features and so on that is delivered, the harder it will be to get a refund, for pre-separation backers, once SQ42 fully releases, asking for a refund will be incredibly tricky i would assume.


Last autumn wasn't after "that date"
I wasn't talking about that one! :p
 
Pretty much, the more of their promises, gameplay features and so on that is delivered, the harder it will be to get a refund,

You really can't be serious.
All you need to do is look at the game promised, look at what we have currently and it actually sounds like someone's trolling.

"I'm sorry sir but 1/100 systems promised with none of the gameplay mechanics fully implemented and 0 birds is very close to the game we sold you"
 
You really can't be serious.
All you need to do is look at the game promised, look at what we have currently and it actually sounds like someone's trolling.

"I'm sorry sir but 1/100 systems promised with none of the gameplay mechanics fully implemented and 0 birds is very close to the game we sold you"

That particular sentence currently makes pretty much no sense even with the core pillars of SC's gameplay, as FM, Dogfighting, FPS, EVA being delivered, but every update this alpha will have it will make more.
 
That particular sentence currently makes pretty much no sense even with the core pillars of SC's gameplay, as FM, Dogfighting, FPS, EVA being delivered,

Considering that NONE of the "core pillars" are fully implemented that sentence actually makes complete sense.
 
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