I have been on for 4hrs today with no problems,try a router reset might help
The Xbox 1 server and server issues discussion thread.
- Thread starter peakyblinder68
- Start date
looks like its effecting a lot of commanders
Makes me feel better I'm not alone 
Problem logging in
Hi guys, literally just started the game and after a few training sessions I headed out into the universe.
I'd just arrived at a station to complete only my second delivery and the game crashed out to the main menu. Ever since whenever I try to go back in I get the error 'problem retrieving Commander data from the server'.
My internet connection is fine so I was wondering if anyone else has experienced this? I'm only about an hour in so it wouldn't be a tragedy if I had to start again but a little irritating nonetheless.
Apologies if this sort of thing has been posted before without me finding it.
Hi guys, literally just started the game and after a few training sessions I headed out into the universe.
I'd just arrived at a station to complete only my second delivery and the game crashed out to the main menu. Ever since whenever I try to go back in I get the error 'problem retrieving Commander data from the server'.
My internet connection is fine so I was wondering if anyone else has experienced this? I'm only about an hour in so it wouldn't be a tragedy if I had to start again but a little irritating nonetheless.
Apologies if this sort of thing has been posted before without me finding it.
Disappointed. I was hoping to play before work.
Can't connect to frontier servers??
As above. Whaaaa?
As above. Whaaaa?
Ian Phillips
Volunteer Moderator
Weekly server maintenance downtime.
Every thursday morning.
Every thursday morning.
Last edited:
Just out of interest, how long does the weekly maintenance take? If it'll be a while I'll go do something more productive than constantly reloading the game to see if I can connect...
Back on now 
A couple of points:
1. Why was this not done during Tuesday's update? Sure there will be a sensible reason, I'd just like to know what it was.
2. Why is there not an in-game alert along the lines of "Servers will be going down in 15 minutes for routine maintenance, Please save your game and log off". Just being booted and expecting players to just happen to know about the regular down time is pretty poor. Ditto for when people try to connect. It isn't a biggy to have separate status server the game can interrogate to display the server status. It is a real pain in the rear end not being able to log in and not knowing why. It would also benefit FD as I'm pretty sure hundreds of people trying to log on at the same time when the servers come up often causes problems.
1. Why was this not done during Tuesday's update? Sure there will be a sensible reason, I'd just like to know what it was.
2. Why is there not an in-game alert along the lines of "Servers will be going down in 15 minutes for routine maintenance, Please save your game and log off". Just being booted and expecting players to just happen to know about the regular down time is pretty poor. Ditto for when people try to connect. It isn't a biggy to have separate status server the game can interrogate to display the server status. It is a real pain in the rear end not being able to log in and not knowing why. It would also benefit FD as I'm pretty sure hundreds of people trying to log on at the same time when the servers come up often causes problems.
They did just that. They gave a warning at one hour, then 30 minutes and finally at 5 minutes.
Now that you mention it. I have seen that. I wonder why others don't see it? It would still be useful to have a way of checking all server statuses before logging on and joining the game. Often logged on, loaded the game only to have it report "could not contact transaction server" a couple of seconds after the HUD appears.
Not a bad idea.
My bulletin boards cleared up yesterday when i hard reset
heaps better no disconnects so far, BB good a few standby messages but no errors
BB was a bit slow at times, but not bad at all. Jump times were OK, with an occasional slow one.