Two of my Franchise zoos crash on start what can I do..?

Hey everyone,

I have a predicament, the first ever franchise zoo I created seems to have crashed after over 100 hrs of gameplay and i'm not able to play it anymore so I created a new one and tried to recreate it, again after about 50 hours the zoo is started to have the same problem now. The same thing happens out of nowhere, i'll start the game then it starts with the pause menu open, at the point I can move the screen but as soon as I click "Resume" or exit out of the pause menu the entire game freezes forcing me to quit the game through task manager.. I've tried everything including reinstalling the game and restarting my Razer laptop but nothing changes.. any advice on how I can salvage my zoos? the first one I came to terms with but the second one was lowkey heartbreaking because it was perfect, feels like I wasted a lot of hours.
 
Hmm, I know that there were some problem with big franchise zoos not loading in the past, but this seems new. Your best bet is to send you save file to Frontier so they have have a look.
 
I lost an 800 hour sandbox zoo in october. Im sorry I can relate unfortunately it's lost. The frontier support did not help me recover any data after planet zoo randomly started crashing/corrupting my files.

Really common occurance actually if you look on other forums and reddit. Crashing issues and corrupt saved data are still a weekly nuisance a lot of planet zoo fans have to deal with. It's such a shame this game costs as much as a triple A game (dlc included) because for that price the performance issues are shameful.
 
Search this forum for "ZOO WILL NOW NOT LOAD" and "SAVE KEEPS CRASHING" two other planet zoo customers who reported similar issues as you and I have... and they're just recent posts.
 
Back
Top Bottom