Update 14 is now available for Elite Dangerous Live (4.0) | Important release information

sallymorganmoore

Senior Community Manager : Elite Dangerous
Hi Commanders.

As per all of the tracker chatter in the following release schedule thread here, I'm opening up this separate thread following the below statement:

IMPORTANT NEWS.

Update 14 will be available for LIVE (4.0) versions of Elite Dangerous only, at present.

Legacy servers will remain currently unavailable, whilst we continue to investigate an ongoing server issue.

We hope to resolve this as soon as possible o7



Known Issue with Launching the game:
  • For some, there is an "endless loop" when attempting to follow a prompt to update their launcher.
    • We're investigating why this is happening for some and not others by passing on reports at present.
    • A helpful suggestion on a fix for this issue has been shared by Commander Buur, in that If you have trouble getting the launcher to update then download it again from the FDEV store.
    • Another case regarding the above launcher issues is that of Commanders being unable to acquire a 'new version' of the launcher.
UPDATE ON LAUNCHER ISSUES:
  • 'Re-install launcher' will hopefully now work for those who have been struggling. Please do try again when possible/prompted.



CONNECTION ISSUES:
  • For others there is a persistent black screen occurring following entering game.
    • Again, we're taking reports and discussing.
  • Commanders experiencing a number of connection errors and crash/stability issues when loading into game. Connection error examples are currently:
    • Scarlet Krait.
    • Mauve Adder.
    • Taupe Cobra.
    • Orange Sidewinders.
Appreciate if you're hitting either of these, then they're very progress halting issues that you're facing right now but we're here with you, we'll help as readily as possible o7



As you can imagine, there's a lot to take in from the day so far and lots more to come so happy to open this thread and welcome you all in as we move.

Once again, progress on Legacy availability will be shared as soon as we have it.

Thank you (so much!) for your patience.
 
Last edited:

Mrjupp

Mrjupp
sallymorganmoore said:
Hi Commanders.

As per all of the tracker chatter in the following release schedule thread here, I'm opening up this separate thread following the below statement:

IMPORTANT NEWS.

Update 14 will be available for LIVE (4.0) versions of Elite Dangerous only, at present.

Legacy servers will remain currently unavailable, whilst we continue to investigate an ongoing server issue.

We hope to resolve this as soon as possible o7



Known Issue with Launching the game:
  • For some, there is an "endless loop" when attempting to follow a prompt to update their launcher.
    • We're investigating why this is happening for some and not others by passing on reports at present.
    • A helpful suggestion on a fix for this issue has been shared by Commander Buur, in that If you have trouble getting the launcher to update then download it again from the FDEV store.
  • For others there is a persistent black screen occurring following entering game.
    • Again, we're taking reports and discussing.
Appreciate if you're hitting either of these, then they're very progress halting issues that you're facing right now but we're here with you, we'll help as readily as possible o7



As you can imagine, there's a lot to take in from the day so far and lots more to come so happy to open this thread and welcome you all in as we move.

Once again, progress on Legacy availability will be shared as soon as we have it.

Thank you (so much!) for your patience.
Click to expand...
Frontier Store will not let me in nor will it accept the changed password.
 

sallymorganmoore

Senior Community Manager : Elite Dangerous
Rat Catcher said:
@sallymorganmoore

A couple of us who launch from the Frontier launcher are not able to get the 'new' version of the launcher from the zaonce server - it is the previous version being downloaded, can a fix, or link to it, be provided, please?
Click to expand...
We've got hold of this issue. You can absolutely have a fix when we have it, for sure.
 

O'Roarke

O'Roarke
sallymorganmoore said:
A helpful suggestion on a fix for this issue has been shared by Commander Buur, in that If you have trouble getting the launcher to update then download it again from the FDEV store.
Click to expand...
This works like a charm.

Log into your account on FDev's site, go to your owned products, hit the download button next to Odyssey and you get a 141MB launcher download.
That's the one that works.
 

Flash Moonboots

Flash Moonboots
The old launcher downloads http://hosting.zaonce.net/elite/Client-Installer.exe (v0.4.6725.0) this is the old version and is stuck in a loop because it keeps downloading from this URL (the version at that URL will need to be updated to fix that issue).

The link on the store download page (https://www.frontierstore.net/downloadable/customer/products/) has the new version (v0.4.6779.0).

I got some script errors in the launcher (it's an embedded internet explorer view) but you can dismiss those and it should start patching and the download bar should start moving after a minute or so, even if the launcher doesn't display properly.
 
Last edited:

LyuXoR2

L
As always
 

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