[Video] Open letter from community to Elite Dangerous

FD have responded. You might not like the response, but they responded. You can be sure Braben is aware. As to whether it will affect sales, probably not. ED survived the Engineer scandal and massive review bombing on Steam reviews and other scandals. I'm sure the game can survive people raging over a buggy release and lack of communication, we've had much worse patches (1.3 for example, couldn't play for a week and even for weeks after i had issues).

There might be a follow up at some point, perhaps with some sort of decision to make a public test server, or reintroduce betas, but don't get your hopes up.

We've been here before (this forum has a memory like a goldfish sometimes) and we will probably be here again in another year or so.

While true, there's also a big difference. Not only there's now an uproar for lack of communication and buggy updates, but the community doesn't even have any specific hope for the future to fall back to (as it did during the Engineering time, for example). Whatever happens, we're now heading towards a year (I mean after the Fleet Carriers, which we hope will be at least less buggy than the September update) of no new updates. These months of darkness -- without even knowing what we are waiting for -- have already pushed a lot of people away.
 
Strange how Rockstar doesn't seem to have all these bugs problem. And when they do they usually get fixed rather quickly and they haven't been around since the 80s just saying
They don't have to communicate all the time, more time for bug fixing. They also don't have a problem with delaying a game for 6 months.
 
we've had much worse patches (1.3 for example, couldn't play for a week and even for weeks after i had issues)
You would think that after 4 years, they would have improved their systems and not maintained the status quo.

That doesnt make everything he says gospel.

Agreed, but if contributors like him with 165,000+ subscribers and all the other major community contributors that put their name on the letter as voicing concerns - because they care about the game - people should take notice. These are not just random Reddit whiners, like people are portraying - is all I'm saying.
 
They don't have to communicate all the time, more time for bug fixing. They also don't have a problem with delaying a game for 6 months.
Defend myself t how you want to Rockstar shows a lot more integrity then frontier. I've sent Rockstar a bug report, they responded that day. The issue was fixed, THAT DAY. NOT 6 MONTHS LATER NOT 2 YEARS LATER.

and you are correct they don't need to communicate they just need to get up off their butts and actually fix something instead of creating more problems with fake updates. 'oh hey look guys you can buy frontier points now, oh wait, I mean we changed it to arx and we changed how the screens set up while you buy them'. there's no update there. they change how some screens look and it broke the game.


Major fail
 
Yea no way do they have a financial incentive to create drama threads.
It doesn't matter what our opinion of content creators might be. People watching his videos probably share his opinion. 165,000+ viewers , that's a lot of people's names on a petition if he asks nicely, which I feel is the only way he would ask.

BTW I love obsidian ant videos. Easily one of my favorite youtubers. I wish they'd offer him the official elite dangerous live stream host/pilot. Be a huge step up from the usual live stream cast.
 
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Yes I will agree the overall the quality of the streams have went down since biscuit boy went off to work for Bethesda. The last one I watched was the reveal of the current update which felt like I stumbled upon a regional managers conference for a toilet roll company.

As for Mr Ant I watch one video once and when I woke up I decided he wasnt to my taste and I dont need to watch him or anyone else to be told how to think about the game or what crap petitions to sign.

Look, the point isn't "OA has signed it, it must be good".

The point is: "lots of prominent players from all sides of the game and over 2000 others (so far) have signed a petition that doesn't say anything rude or false."

You like the game, the updates, and the communication as it is? Good then, play.

But making fun of the petition or who signed it will not change the reality of the fact that extremely satisfied customers like yourselves are the minority.
 
Greetings,

I saw the video, read the document and the response by Zack.

Frontier is a public company, and Zack, in case you read that here, can I ask you whether your response would have been phrased the way you did if the trigger information would have come from shareholders and not endusers?

I am only mentioning the following to point out that I know both sides of the table. That being said, I have my share of decades experience with international sales in the software Industry, exclusive SW distribution for entire EMEA and more.

It is my experience that there are a few "deadly sins" to avoid at all cost, literally. One of them certainly is belittling & ignoring considerate complaints & suggestions of end users. It is a mid term poison, it does not work like a bullet, but is equally destructive.

I am sure Frontier knows that at specific points in a business life cycle, it is good practise to hire external skills for the purpose of consulting in specific areas. Respectfully, it would seem to me that this point in time has come for Frontier to avoid potentially costly pitfalls.

As for the trigger and information presented, you might not like to hear that, and I can only hope you get my drift, but I certainly would have suggested a less combative phrasing!

When the first point reads like this "Lack of communication across the board which includes: direction of the game, future roadmap, bug fixes and more.", it sounds to my ears, which are not native english as you might have guessed already, like a smack in the face with your inherited and trusted "wakey wakey eggs & bakey" A graded G5 cast iron pan. ;)

Hence, and in that context only, I can understand Zack's somewhat unfortunate response, defending the teams involved et al.

All in all, looking forward, I can see plenty of good things that can come out of this for both sides of the table.

o7
MaxG10
 
Strange how Rockstar doesn't seem to have all these bugs problem. And when they do they usually get fixed rather quickly and they haven't been around since the 80s just saying

I'm repeating myself I know, but Rockstar doesn't make games in stages that go live every few months. They've enough money to develop their games behind closed doors (without all of this drama) for 6 years or more, then release it.

Imagine playing GTA as they were making the game. In fact don't bother, because for large parts of its development it existed in an unplayable state.
 
I'm repeating myself I know, but Rockstar doesn't make games in stages that go live every few months. They've enough money to develop their games behind closed doors (without all of this drama) for 6 years or more, then release it.

Imagine playing GTA as they were making the game. In fact don't bother, because for large parts of its development it existed in an unplayable state.
I'm not sure if you've not seen frontiers financial report which they chose to make public, but they can more than afford to do exactly that. Regardless and I'm sure I've said this before. I only compare these two companies because they are both genre defining pioneers of the game play they specialize in.

the only difference I see is one company rolls out regular updates all the time, regular bug fixes ,regular patches and regular content updates. And the other one has a broken game but has installed a new way for us to spend more money on their broken game.
 
I doubt that Rockstar rolled out an update immediately because you sent them a mail.
Not an update for the whole game. They fixed my personal issue that wasn't creating a huge PR mess for them. I know it's unbelievable from an fdev standpoint but some games don't have absentee developers

One's imagination is incorrect. But it's nice to know you're on my nuts lol how bout a little room though
 
I'm not sure if you've not seen frontiers financial report which they chose to make public, but they can more than afford to do exactly that. Regardless and I'm sure I've said this before. I only compare these two companies because they are both genre defining pioneers of the game play they specialize in.

the only difference I see is one company rolls out regular updates all the time, regular bug fixes ,regular patches and regular content updates. And the other one has a broken game but has installed a new way for us to spend more money on their broken game.
Rockstar has more than 2000 employees and they are part of Take Two with $2,668.394 million revnue.
 
Not an update for the whole game. They fixed my personal issue that wasn't creating a huge PR mess for them. I know it's unbelievable from an fdev standpoint but some games don't have absentee developers

One's imagination is incorrect. But it's nice to know you're on my nuts lol how bout a little room though
Sounds more like you contacted support and they fixed something on your account. You can have that very same experience with Frontier. They usually respond within 24 hours (currently it's a bit longer).
 
What was FDev revenue last year?
What was Rockstar's?

Poor comparisons and fallacious arguments help no one.
I don't know what to tell you it's my two favorite game developers and they both are the best in what they do. I can't think of another company that fits comparatively because most other game developers are just copycats it isn't really hard to get a formula that was already successful to work in a different game
 
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