Where's my Platinum? (lost during transfer!)

[Scoob]

Hey all,

So, I just returned from mining in a Type 9. Unloaded over 200 Platinum on to my Carrier, giving me around 300 in total. I switch to my Cutter and transfer all the Platinum to it. As is usual for Carrier transfers, I then check that it actually has transferred it. It had and it hadn't! I'd transferred it all from my Carrier but NOT to my Cutter!

I exited the Inventory UI and went back to Transfer and now there are just 9 units of Platinum on my Carrier and still NONE on my Cutter. I did a menu log, same thing. I've just exited the game fully to try again... NOPE! WHERE'S MY PLATINUM??

Anyone else seen this? I just transferred from my Mining Type 9 as usual, done it literally hundreds of times.

I'm going to need to report this, cannot recall how to make a ticket...

Help! lol.

Urgh. Before posting I tried a few more things...

I transferred BACK to the Type 9 - which Carried the 9 Platinum over - but the Carrier still showed as having ZERO Platinum aboard. As this IS a bug, I hoped perhaps it was a UI one. So, I transferred the 9 Platinum to the Carrier and... lo and behold, my Carrier now has 298 Platinum. Whew! I'm scared to try this again in case it breaks fully next time.

So, in Summary:

- Offload 200+ units of Platinum to Carrier from Type 9. Carrier shows full amount.
- Switch to Cutter.
- Transfer 298 Platinum from Carrier to Cutter.
- ZERO Platinum shown on Cutter, ZERO Platinum shown on Carrier (yikes!)
- Exit Transfer UI and go back in...
- ZERO Platinum shown on Cutter, 9 Platinum shown on Carrier
- Log to menu. Same
- Exit game and re-enter. Same.
- Swap back to Type 9
- Transfer 9 Platinum to Carrier
- Carrier now show full 298 Units of Platinum.

This issue happens every single time I try to transfer Platinum to my Cutter. I just tried yet again... I transfer the full 298 and BOTH Cutter and Carrier then show as having ZERO. I switch back to the Type 9 and then there's 9 units on the Carrier, 0 on the Type 9. I transfer those 9 back to the Carrier and the full 298 are back on the Carrier.

I CANNOT transfer my Platinum to sell. I did so fine earlier, using a Python. However, I wanted to offload the lot in one go. I'm gonna keep tinkering, but my "relaxing" Mining session has turned into pure frustration. sigh

 

[Scoob]

Update:

I switched to my Python, as that worked last time. Did the transfer and, after clicking "Confirm Items Transfer" I got an extended timer. Then I got a pop up with a red exclamation mark, a red dollar sign with the title "Thargoid Sensor". Something is VERY broken today. Unplayable.

Edit: I'm doing a file verification (using the default launcher) just in case something has gone screwy my end....

 

[project23]

This happened to me, today!

Xfer 620 plat to cutter, none in cutter, 22 (???) in carrier. A relog brought it back.

I did at one point manage to one by one move it all over (after moving the first 580 or so).

When I'd done that, I figured I'd test that it was fixed by moving it all back again and trying from scratch. It all disappeared again!!

So definitely some bug. Just a bit weird how it was the very last 22t that caused a problem? Prior to that I'd moved three cutter loads without issue.

 

[Scoob]

Sorta glad to hear it's not just me @project23 !

I went back in-game - I really did want to play some more ED this evening - and tried transferring just ONE unit of Platinum (of 298) from the Carrier to my Python. That single unit DID show in the Python's inventory, but the Carrier once again showed ZERO. Transferring that one unit back, all 298 return to the Carrier. I simply cannot take the risk of going and trying to sell ANY Platinum, as only when I transfer (any amount) back to the carrier, does that ACTUAL amount on Platinum on the Carrier get restored.

This is really BAD timing for this bug, considering the current CG. Odd how everything appeared fine earlier for me, but has been a mess this evening.

At this point, I really don't know what to do. I mean, the game simply will not let me load a ship with Platinum to sell it. Period.

 

[Jumpin' Jack Flash]

Hi

Yep, I've come across this bug a few times, even before the recent update, it went, then it returned again after the update. It's an intermittent bug I think.
What I sometimes do (though it doesn't always work) is say for instance you want to transfer a 100t of stuff from carrier to ship. Transfer for example 25t from your carrier to ship, if that transfers okay transfer another 25t. Keep going like this until you've transferred the full 100t. (or whatever amount you want to shift).

I don't know why this works, only that it does. There's other glitches that appear in the carriers inventory menu from time to time as well but nothing critical*. I got caught out like this last week. I transferred some cargo from carrier to ship for a trade fetch mission, clicked the bottom transfer items icon in the carrier's menu but didn't double check if it had transferred (as the process had been working fine up to that point).
I arrived at the drop off point and....no cargo in the ships hold. ...
So I had to repeat the process all over again.

I'm also just coming back in to the bubble to drop off some platinum for the CG from a mining / exploration trip out in the black, so I'll see how it goes when I off load the stuff. If these bugs re-surface for me I'll report back here!

Edit...Okay, I've transferred 445t from my carrier to my Cutter, no problems as such, but!..when I transferred 20t from carrier to Cutter 20t transferred but then no platinum is indicated as being on the carrier on that line of text / numbers. If I then immediately scrolled down in the carriers inventory menu the rest of the remaining quantity (in this case platinum) is shown on another separate line there. This is the other non critical* bug / glitch I mentioned.
I had no problem transferring the total amount from the second line, and then completed the transaction by clicking on the bottom transfers icon as normal, and checking in the cutters cargo hold the full amount showed as correct.

So, it's safe to say there are bugs present, it just depends which bugs you encounter. I think there are at least two, and possibly more.

Jack

 

[Scoob]

I've tried transferring a variety of wares from my Carrier to a ship. Each time I can transfer 1 to the Ship, but then the Carrier shows as having 0 - which isn't right. I even just popped to Jameson, got some "Waters of Shinrarta" and returned. I unloaded them fine, but, transferring just ONE unit back and ALL the rest vanish from the Carrer. Transfer that one back, and they're ALL back on the Carrier.

So, yeah, I tried transferring just one unit, but then all the rest (on the Carrier) vanish and I cannot transfer any more. Gonna leave it for this eve, might return tomorrow. This has somewhat ruined my plans.

 

[mtfatboy3006]

You might try jumping your carrier to a system without many carriers in it and doing the transfer there. Not ideal, I know. Inventory transfer bugs seem to crop up when the servers are strained.

 

[Stealthie]

I get the feeling that something in ED might be fundamentally close to it's "rev limiter".

Seems like whenever the game provides a popular activity - that a heap of people are likely to be doing at the same time - we start to see problems associated to that aspect of the game.

+EDIT+
Minor point regarding the OP's issues;-
I suspect the 9 units of Platinum that "appeared" were from the hoppers in his T9's refinery.
If the hold is full the hoppers will fill up and then, when you empty the hold, there's space for the hoppers to spit out any refined ore they were holding.

 

[Scoob]

You might try jumping your carrier to a system without many carriers in it and doing the transfer there. Not ideal, I know. Inventory transfer bugs seem to crop up when the servers are strained.

I'm in LHS 317 - been there for a long time - rather than in a particularly popular spot. However, I might check to see if the Carrier count has increased.

I get the feeling that something in ED might be fundamentally close to it's "rev limiter".

Seems like whenever the game provides a popular activity - that a heap of people are likely to be doing at the same time - we start to see problems associated to that aspect of the game.

+EDIT+
Minor point regarding the OP's issues;-
I suspect the 9 units of Platinum that "appeared" were from the hoppers in his T9's refinery.
If the hold is full the hoppers will fill up and then, when you empty the hold, there's space for the hoppers to spit out any refined ore they were holding.

I think you might be right.

The nine units are not, surprisingly, the result of hoppers emptying. I do unload my Miner, wait for any extra ores to process then unload again. Also, having that 9 Platinum popping up again after swapping ships a couple of times excludes it being extra ores from the hopper.

I ran out of time this evening to tinker more, plus I was getting a bit frustrated with things. I'll try again tomorrow to load that Platinum on a ship. I'm just paranoid I'll actually lose some Platinum as I've only been able to restore it when I transfer some back. I don't really want to spend my time trying to work-around this issue.

To be clear: I'm getting the exact same issue with any other wares I try to transfer from my Carrier to a ship. If I transfer just ONE unit, the Carrier then shows as having ZERO units left, even if there should be hundreds. I've quite a healthy stock of mined stuff, Rares and engineer / module unlocking wares on my Carrier.

Note: I've been running in Solo the entire time today, usually I'd be in a PG. I only did this as I'd been getting longer than usual jump transit times the other day.

 

[GroG79]

Re-opening the commodity market can sometime help get rid of the glitch

Give it a little time; or even a relog and the numbers sort itself

 

[mtfatboy3006]

I'm in LHS 317 - been there for a long time - rather than in a particularly popular spot. However, I might check to see if the Carrier count has increased.

That's fairly close to the CG. Traffic might be heightened.

Might be something else entirely, of course, and it's a bug that needs fixing regardless.

 

[Stealthie]

I'm in LHS 317 - been there for a long time - rather than in a particularly popular spot. However, I might check to see if the Carrier count has increased.



I think you might be right.

The nine units are not, surprisingly, the result of hoppers emptying. I do unload my Miner, wait for any extra ores to process then unload again. Also, having that 9 Platinum popping up again after swapping ships a couple of times excludes it being extra ores from the hopper.

I ran out of time this evening to tinker more, plus I was getting a bit frustrated with things. I'll try again tomorrow to load that Platinum on a ship. I'm just paranoid I'll actually lose some Platinum as I've only been able to restore it when I transfer some back. I don't really want to spend my time trying to work-around this issue.

To be clear: I'm getting the exact same issue with any other wares I try to transfer from my Carrier to a ship. If I transfer just ONE unit, the Carrier then shows as having ZERO units left, even if there should be hundreds. I've quite a healthy stock of mined stuff, Rares and engineer / module unlocking wares on my Carrier.

Note: I've been running in Solo the entire time today, usually I'd be in a PG. I only did this as I'd been getting longer than usual jump transit times the other day.

Must admit, there's been times when I've had stuff like this happen but I always put it down to "CG fatigue" - where you're operating on autopilot and suddenly realise you've docked at the wrong station, forgot to buy cargo, you're in the wrong ship or whatever.

Absolutely not suggesting that's what's going on here, though.
It's just that it usually only happens once and then it starts working properly and you wonder if you're starting to lose your marbles.
In a way, I guess, it's good that somebody has this stuff happening often enough, and consistently enough, that it's recognised as a bug.

 

[Red Rocket]

I had a problem transferring platinum from carrier to ship, and it just disappeared.
I panicked but after a couple of minutes it returned to the carrier.
I found out you just have to transfer smaller quantities, I found under 200 works every time.

Some kind of new transfer bug, always worked before

 

[Ned Flandalorian]

I've tried transferring a variety of wares from my Carrier to a ship. Each time I can transfer 1 to the Ship, but then the Carrier shows as having 0 - which isn't right. I even just popped to Jameson, got some "Waters of Shinrarta" and returned. I unloaded them fine, but, transferring just ONE unit back and ALL the rest vanish from the Carrer. Transfer that one back, and they're ALL back on the Carrier.

So, yeah, I tried transferring just one unit, but then all the rest (on the Carrier) vanish and I cannot transfer any more. Gonna leave it for this eve, might return tomorrow. This has somewhat ruined my plans.

They don't vanish. The list in the transfer UI is just not working correctly. Once you transfer something to the ship, it ends up with two entries in the list: one at the top showing the number on the ship, and another entry somewhere further down showing the number remaining on the FC.

Very occasionally it will work correctly and show both numbers (amount on ship and amount on carrier) correctly. But the majority of time if you only transfer a partial amount you'll get the bugged behaviour.

 

[Walter2]

They don't vanish. The list in the transfer UI is just not working correctly. Once you transfer something to the ship, it ends up with two entries in the list: one at the top showing the number on the ship, and another entry somewhere further down showing the number remaining on the FC.

Very occasionally it will work correctly and show both numbers (amount on ship and amount on carrier) correctly. But the majority of time if you only transfer a partial amount you'll get the bugged behaviour.

Exactly so.
This is the way it (sometimes) works. The splitting of the FC manifest may be related to whether the item in question is displayed or scrolled off - it never seems to happen if the FC's stock of the item can be seen - but I could be wrong.
The related misbehaviour occurs when importing stuff from your ship to the carrier: sometimes the running total will show your entire stock and sometimes just the amount you are transferring, with existing stock somewhere else on the list. Switching away from the RH panel and back forces a reset and corrected list.

 

[Scoob]

They don't vanish. The list in the transfer UI is just not working correctly. Once you transfer something to the ship, it ends up with two entries in the list: one at the top showing the number on the ship, and another entry somewhere further down showing the number remaining on the FC.

Very occasionally it will work correctly and show both numbers (amount on ship and amount on carrier) correctly. But the majority of time if you only transfer a partial amount you'll get the bugged behaviour.

Well, to all intents and purposes they vanish... sometimes. I did suggest it was perhaps a UI issue, however, if I have 298 Platinum, I transfer 298 Platinum and now it shows ZERO platinum on either the Ship or the Carrier - even after relogging - something is very screwy.

Watching closely, I can see that the Carrier's total cargo used value goes DOWN, and the ship's cargo used goes UP, but then immediately resets to showing ZERO cargo space used for both. Multiple UI elements are affected here.

I tried transferring one unit at a time. One unit appeared on the Ship, ALL units on the Carrier vanished. Transferring one unit back and ALL units reappeared on the Carrier. Another time I got a UI freeze (the timer) and that weird "Thargoid Sensor" pop-up.

Bottom line: I have been unable to transfer a load of Platinum (or any other ware I've tried) from my Carrier to a ship. That's it. Nothing complicated, I just want to transfer Platinum to a ship to sell it. Game did not allow this yesterday evening. It worked earlier in the day - between two and three hours earlier I'd estimate - but I could not do so yesterday evening, despite many attempts. I tried one at a time, got 1 unit on the ship, but the remaining 297 on the Carrier vanished... until I transferred that one back.

I did wonder if my earlier session - which was mid-afternoon game-time - was perhaps at a less busy time than my evening session. It was around 19:30 Game time that I first ran in to issues IIRC.

This is the way it (sometimes) works. The splitting of the FC manifest may be related to whether the item in question is displayed or scrolled off - it never seems to happen if the FC's stock of the item can be seen - but I could be wrong.

I did wonder this at one point. I was transferring the Platinum in the UI, then scrolling down (Platinum goes off-screen) for me to confirm the transfer. That, in part, is why I started trying it with other wares, ones that were still on screen. Didn't help sadly. Perhaps when you have more than a certain number of different wares on the Carrier this becomes an issue? I have a lot of stuff, 20+ items, I'd have to check to be sure, but I have various Rares hoarded, numerous refined ores, engineer (and other) unlock wares.

I'll have another dabble later if I have the time.

This is a very serious bug when it occurs, but I guess it's not impacting that many people, despite the vast number of us with Carriers. I do very much think this is a "stuff got busy, game starts misbehaving" thing. I thought that things were perhaps quieter at the start of the session - when I successfully loaded and sold 256 Platinum with some remaining on the Carrier - but busier when I return to do the same later. Perhaps US players coming online?

 

[Scoob]

Update: I did a sneaky log-in just now. Transferred the Platinum and it's totally fine. There's 298 Units of Platinum sat on my Cutter. Exactly how it should work.

Game updated beforehand, but the change list has nothing related to this (unless there's a more detailed one somewhere). It's 12:00 Game time, so perhaps things are Quieter as US players would likely be just heading to work now or still in bed, right?

This does reinforced the whole things get screwy as things get busier speculation...

Not actually got time to play, so the Platinum will need to remain on the Cutter for now. I'll be back online later (likely 5-6 hrs or so) all going well.

 

[Walter2]

Perhaps when you have more than a certain number of different wares on the Carrier this becomes an issue? I have a lot of stuff, 20+ items, I'd have to check to be sure, but I have various Rares hoarded, numerous refined ores, engineer (and other) unlock wares.

I'll have another dabble later if I have the time.

Knowing that something happens is one thing; spotting the pattern is quite another.

 

[Scoob]

Knowing that something happens is one thing; spotting the pattern is quite another.

Absolutely. While I had a degree of consistency yesterday evening in that the UI showed zero Platinum on the Carrier after any transfer, it wasn't so consistent with any cargo getting in to the Ship, and that just plain weird "Thargoid Sensor" pop-up box error only happened the once. I thought I might have a solid repro case for the devs to look at, but as it's working fine again, I don't know what the route cause is.

As of a couple of hours ago, things were working. It'll be interesting if, after returning with another load of Platinum this evening (assuming I get time) if the issue occurs again when things are perhaps busier...

 

[Bob McBobblehead]

The first place to look if your platinum goes missing is a ferengi called Quark.