I originally bought ED to explore and 'marvel at the wonders of the galaxy' yada yada. I did that and soon discovered that there was not much to marvel at; the ED galaxy is a bland, repetitive, sterile place. Most everything fun to see I can see in the bubble (with a very few certain other exceptions). So at that point ED became "pew pew". I am pretty sure I am not alone with my sentiments and others have taken things even farther and decided to kill other players.
Boredom leads to idle hands. Everyone, eventually, gravitates to something that one can connect to. Some people just check out and go explore, pretty much indefinitely, some rip into the BGS and micromanage their way to glory. Others realise that the only real challenge at this point, is each other.
And some? They just hunt the rest. Because the developer thought this would be fine as-is, probably didn't think people would really shoot at each other "that much" (despite adding just about every weapon archetype one could think of) and then had no plan b, when it became evident that yes, yes people will shoot at other people just a whole lot. I think Frontier sort of ran from that perhaps having no idea how to at least approach it.
Engineers was the single biggest example of the developer having absolutely no concept of player engagement; or what people had been doing for two+ years. They were so proud of it too. And there was genuinely so much effort put into it; it just was hilariously out of step with the entire game concept. PVP, and where that sits, is ultimately just one of the many such results.
These things have their place; like anything, it's just execution. That's really the hard part.
Frontier could actually address a lot of issues and fundamentally change the game for the better; but they need to accept their mistakes and start focusing on key areas, rather than a little bit of everything. This "not intended" blanket response is old. It's intended; it's just not sane. Stop doing that. There's a world of feedback, Frontier just has to get to the point where they decide either the game is for them - or the players.
Everyone has their limit. The longer this drags on, the more that will discover it and either just reduce their hour count, or move on. This isn't some threat. It's just what happens over time when games really just don't know what they are, or who they are for. There's ample example of this happening elsewhere. Maybe they just need that scare, that realisation, before things will turn around? Maybe it just has to get way worse, before it gets better.
I fundamentally still believe Frontier has an amazing game that could really become an utter phenomenon. And they are an incredibly talented team; they're just going to take the hard road to get there, I guess.
Having started playing Warframe recently; I can see so very many parallels. Different game, different genre, yes. But they found the working combination, and ran with it; I am quite sure there were some very dark times for the developer as their player base withered. Warframe was truly awful early on, it's an amazing experience for what it offers now, though. The developer has lavished on it, and more importantly, on the people it was built for. They know their people, and it shows.
Frontier are a great team, who made some mistakes, aren't really in-step with the player base, and the game doesn't really know what is. I think they'll find a way. Just as Digital Extremes did. And I really hope I'm still playing when that happens. Because it will be amazing when it happens. When they know their people, it will equally show.