Where's all my Palladium gone?

I had managed to get about 12,000 tonnes of Palladium on my carrier. Delivered 1,676 tonnes of it and went back for another load, and it's all gone!

I have no trade set up for it so no other player could have taken it. And it was 12,000 tonnes so it's unlikely it would have gone is the few minutes I was away anyway.

What the actual !
 
EDDN shows you did indeed have a sell order set, for 50639 cr/T. Was emptied out in roughly 30 minutes.

Ah yes, is that godawful bug still present - the one where if you have a sell order, and then you clean out the supply you are unable to see that the sell order is still lurking, ready to reactivate once the supply is replenished?
Are you ffffff... kidding me? All that effort, all that time, wiped out by a bug?

I think I'm gonna take a very long break from this game.
 

rootsrat

Volunteer Moderator
Did you check for the holes in the cargo hold?
Ah yes, is that godawful bug still present - the one where if you have a sell order, and then you clean out the supply you are unable to see that the sell order is still lurking, ready to reactivate once the supply is replenished?
OOF! I wasn't aware of that one. Is there any workaround? That's REALLY bad.

@McDark definitely contact the support via a ticket, they will 100% help you. (Unless someone actually purchased that Palladium off your carrier)
 
Did you check for the holes in the cargo hold?

OOF! I wasn't aware of that one. Is there any workaround? That's REALLY bad.

@McDark definitely contact the support via a ticket, they will 100% help you. (Unless someone actually purchased that Palladium off your carrier)
I already had before I saw these replies. But if what Ned & Neilski says is right, then a swarm must have “purchased“ it.

I must have had a trade set up for palladium in the past. Which unbeknown to me, apparently restarts when you get some more. That has to bug, surely. But the fact appears to be, it was sold. Even though it feels like a mugging.

Plan for this weekend was to unload it, get comfortably into the top 25% and make a cool 2.5 billion credits profit into the bargain. Looks like plans have changed. 🤬
 

rootsrat

Volunteer Moderator
I already had before I saw these replies. But if what Ned & Neilski says is right, then a swarm must have “purchased“ it.

I must have had a trade set up for palladium in the past. Which unbeknown to me, apparently restarts when you get some more. That has to bug, surely. But the fact appears to be, it was sold. Even though it feels like a mugging.

Plan for this weekend was to unload it, get comfortably into the top 25% and make a cool 2.5 billion credits profit into the bargain. Looks like plans have changed. 🤬
If it is a bug indeed, then hopefully support will reimburse you. Good luck!
 
Ah yes, is that godawful bug still present - the one where if you have a sell order, and then you clean out the supply you are unable to see that the sell order is still lurking, ready to reactivate once the supply is replenished?
This has happened to me before several times. I always triple check my FC market to avoid this again.
 
OOF! I wasn't aware of that one. Is there any workaround? That's REALLY bad.
I do not often sell from my carrier but when I do I hold back 1 ton per item on a ship and then when I have finished selling I transfer them back to my carrier and I am then able to close the sell orders, if the odd 1 ton's are unwanted you can then sell them to the nearest station or just abandon them in space:)
 
Did you check for the holes in the cargo hold?

OOF! I wasn't aware of that one. Is there any workaround? That's REALLY bad.

@McDark definitely contact the support via a ticket, they will 100% help you. (Unless someone actually purchased that Palladium off your carrier)
The usual method is to set a buy order for 1 tonne, then cancel it. That will clear any sell order visible or not.
There's also docking permission and sometimes you can see your sell orders on the commodity screen in stations/galmap.
 
I had managed to get about 12,000 tonnes of Palladium on my carrier. Delivered 1,676 tonnes of it and went back for another load, and it's all gone!

I have no trade set up for it so no other player could have taken it. And it was 12,000 tonnes so it's unlikely it would have gone is the few minutes I was away anyway.

What the actual !

This 👇

EDDN shows you did indeed have a sell order set, for 50639 cr/T. Was emptied out in roughly 30 minutes.
Ah yes, is that godawful bug still present - the one where if you have a sell order, and then you clean out the supply you are unable to see that the sell order is still lurking, ready to reactivate once the supply is replenished?


Are you ffffff... kidding me? All that effort, all that time, wiped out by a bug?

I think I'm gonna take a very long break from this game.

Well, not exactly due to the bug, although the bug helped indeed.

The bug manifests only by not showing you that you have a sell order AFTER you reach 0 stock
However, when you deposit the same stuff in your carrier, it should be again obvious that you have a sell order and you should also see that in the Commodity market

I always use buy/sell orders when using my Carrier in a trade CG (it's faster to buy/sell from my own carrier than to use the transfer function), but i make sure to set docking to NONE

I would contact support 👇calmly and nicely explaining the issue at hand and asking (nicely again)* them if they can restore your stock



*(it's not exactly their fault, yet they can help in more than one way - restoring your stock and then pestering the devs to resolve the issue)
 
Plan for this weekend was to unload it, get comfortably into the top 25% and make a cool 2.5 billion credits profit into the bargain. Looks like plans have changed. 🤬
Not fun, but (as you'll have gathered) you're not the first to fall foul of this feature/bug. (Personally I'm firmly in the "bug" camp, because the user experience is so horrifically at odds with expectations.)
Your finances should show a bump that corresponds to selling a lot of the stuff at roughly the same price you bought it for - most easily seen if you use tools like EDDiscovery to parse your journals.
(You could also drop 1 T into the carrier and confirm for yourself that the sell order reappears.)
The usual method is to set a buy order for 1 tonne, then cancel it. That will clear any sell order visible or not.
Excellent workaround!
However, when you deposit the same stuff in your carrier, it should be again obvious that you have a sell order and you should also see that in the Commodity market
The people who check that may be the same ones who were previously bitten by the bug? ;)
I always use buy/sell orders when using my Carrier in a trade CG (it's faster to buy/sell from my own carrier than to use the transfer function), but i make sure to set docking to NONE
I do the same. The safer option might be to always sell it to ourselves at a properly high price (say 200 k/T :D) but the UI takes so long to increase that this can be painful, and of course you don't then get the nice profits on your sell screen at the CG station :ROFLMAO:
Now and then I get a cold sweat... "did I remember to cancel that sell order?". Just last night I had a scare, with a few thousand T left on my carrier, when I happened to notice that Inara listed me on the sellers near Duamta (at 50k/T!) with docking set to ALL! Needless to say I checked it pretty darn quick and found it really was set to NONE, but yet Inara insisted it had been recently updated. I forced a fresh update with another journal import, but that made no difference. (I must remember to report that to Artie.)
 
The people who check that may be the same ones who were previously bitten by the bug? ;)

I always check the orders on my commodity market - specifically because i dont want to sell stuff that i dont want to sell.
And no, i'm not affected by it because i always keep my docking permission restricted when doing Trade CG or when i'm involved in manipulating the commodity market (and not the least because i learn from other's people experiences 😇 )

And the easiest way to do it is obvious in the Commodity market itself.

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Do i really sell something? Oh no, it's my previous Palladium sell order!!! (and this is actually when the bug gets nasty: when you find out you have 10 sell orders and you really cannot remember what you were selling, but there is a certain txt file that can be checked, see below)

And if you think about it, it may not even be a bug - it may be a feature, but a feature that is not made very obvious by a missing sign when the stock for the respective sell order get to zeroed.

If i'm a miner that sells LTD or Platinum or whatever, it's very convenient to be able to set a Sell order once, then only to resupply the stocks and have the sell order kicking in automatically
So yea, for me it's not necessarily a BUG, but a bug

And the sort of elegant workaround, a quote from a previous thread where apparently Support said it's not a bug, this is how it is intended to work (sell orders are not automatically canceled)

On PC, outside of the game, the "market.json" file in the journal can tell you which commodities are still on export. They have a non-zero "BuyPrice" but zero "Stock".

(anyway -IMO- the OP should open a ticket anyway, maybe FDev will update the carriers commodity marker so it permanently displays the Sell order, no matter the stock - as it actually happens with the bar-tender_market which seem to work properly in this regard)
 
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Update: I've had a reply from Frontier support. To paraphrase, oh dear, what a shame, never mind. Presumably suggesting it's a feature, not a bug.

So that's that then. I've been mugged and the police reckon I asked for it. 🤨

On the plus side, it does act as a good incentive to take a break from ED for a while and play something else for a change.

PS - Maybe as an extra secure way of avoiding this 'feature', set your carrier to private access only. That's what I'll do.
 
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