Newcomer / Intro ED 1.00 - Mercenary Edition Download

I bought the Mercenary Edition on the 28th November 2014 but there is no option to download ED 1.00 from the Elite Dangerous Store, it's still 'Processing Pre-Order'???
 
I am a backer, but bought an extra copy on my account for my son. Still showing as pre-order processing - so no download. No idea how I get a login for him and no response to ticket (I am guessing they are really busy today)
 
Did you download the combat tutorial? if so start the client - log in and download the game from there. hope this helps.

I'm having the same issue. I purchased the game on December 3rd, the boxed copy. However, due to the delay on boxed copies, I was given a serial number so I could download the game day 1.

I still cannot access the download button on the page, nor can I log in to the combat tutorial. It comes up with ''Unexpected error: Bad request'' or something.
 
I bought the Mercenary Edition on the 28th November 2014 but there is no option to download ED 1.00 from the Elite Dangerous Store, it's still 'Processing Pre-Order'???
Same for me. However I can install and launch the full game via the same launcher that comes with the combat demo.
 
If you have the launcher for the tutorial installed, there is a selecter at the bottom of the window that switches between the tutorial and the full game. If you select the full game, the "Play" button changes to "Install". At least it did that for me, and I was a purchaser of the Mercenary Edition.
 
Where did the serial number come from? By email?
Yeah. If you ordered a boxed copy that was delayed you should have an E-mail with a serial number.

Seems like most people can log in via Combat Demo and do it that way but it won't let me. I get an error at login attempt.
 
If you have the launcher for the tutorial installed, there is a selecter at the bottom of the window that switches between the tutorial and the full game. If you select the full game, the "Play" button changes to "Install". At least it did that for me, and I was a purchaser of the Mercenary Edition.

I can't even see a selector :(
 
Yeah. If you ordered a boxed copy that was delayed you should have an E-mail with a serial number.

Seems like most people can log in via Combat Demo and do it that way but it won't let me. I get an error at login attempt.

Oh that's not good - I didn't get an email :(
 
I also reinstalled the launcher a few days ago, perhaps that is the difference.

Okay, I'm trying that now. Hopefully this works, it sucks having my spirits dampened on launch day, haha :)


EDIT: I can confirm this has worked! Thank you SO MUCH, Starburst and KodiakAlpha, as lame as it sounds I would never have thought to update the Combat Tutorial launcher at this point! :)
 
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I got the option of picking Combat Training or Elite in the Combat launcher... it starts installing, saying Sync Files... the bar gets to about 70 - 75% then it stops.... 10 minutes of waiting and I get a window saying : No data recieved in 10 minutes, aborting download.

I take it that the download servers are a tad overwhelmed atm, so I'll try again and hope it comes to 100% next try or one of the tries after that
 
For future reference, you should be able to see "Elite: Dangerous - Mercenary Edition" in the "My Downloadable Products" section.

I ordered a copy for my brother and although the order still says "Pre-order processing" the download is available.
 
For future reference, you should be able to see "Elite: Dangerous - Mercenary Edition" in the "My Downloadable Products" section.

I ordered a copy for my brother and although the order still says "Pre-order processing" the download is available.

Yeah, I have that. It's the first thing I checked. Strangely enough though it still won't work for me. Seems this is a very strange issue with numerous manifestations.
 
I had to re-download the Mercenary Edition Launcher (hadn't updated since original d/l on 2-Dec). The new launcher let me log in, and now I'm downloading the full game. So far so good...
 
I'm glad I updated the combat tutorial launcher a few days ago. Sad that I'm at work, but I'm sure FD would have considered this and are using people at work as a means to control demand on download servers.

Have fun Mercenary Edition folk - backers have had access to Gamma, it's us that get to experience the full wonder for the first time today. See you in game later Commanders. :-D
 
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